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- Tasks: Join our SRE team to diagnose and resolve complex application issues while improving service availability.
- Company: NinjaOne simplifies IT management for over 20,000 customers with innovative automation solutions.
- Benefits: Enjoy flexible working hours, corporate discounts, and opportunities for personal and professional growth.
- Why this job: Be part of a fast-growing company that values customer success and offers a supportive work culture.
- Qualifications: 5+ years in DevOps/SRE, strong coding skills, and experience with AWS and observability tools required.
- Other info: This position is not eligible for Visa sponsorship.
The predicted salary is between 48000 - 72000 £ per year.
About the Role
At NinjaOne we are passionate about building unified IT solutions that simplify the way IT organizations work. We are currently looking for a Site Reliability Engineer to join our SRE team in the Platform Engineering organization and help us scale our products to millions of end-users. We are looking for individuals with a passion for automation and observability, ensuring the quality and availability of our services.
On Call Requirements – Participate in our 24×7 on-call rotation, SCRUM, and deployment planning.
What you’ll be doing
- Diagnose and resolve complex application and infrastructure issues
- Participate in our 24×7 on-call rotation, SCRUM, and deployment planning
- Perform Root Cause Analysis (RCA) and provide recommendations for application teams
- Improve availability and reduce customer impact using Industry best observability tools
- Ensure best-practice and security-minded architecture by influencing design decisions
- Create and maintain technical documentation and SOP’s
- Develop software, scripts, or tooling to improve efficiency and reduce delivery time of applications and infrastructure
- Other duties as needed
About You
- 5+ years’ experience in DevOps and/or Site Reliability Engineering roles
- 3+ years\’ experience with an object-oriented language (preferably Java, .NET or C++)
- Intermediate+ level Linux administration, scripting, and troubleshooting
- Demonstrable knowledge of Observability tools (New Relic, Splunk, DataDog)
- Comprehensive experience with AWS (Amazon Web Services) and its core capabilities (VPC, EC2, ECS, Route53, Fargate, ALB/NLB distributions, etc)
- Experience with cloud automation and infrastructure-as-code (IaC) toolsets, primarily CloudFormation but also including Terraform, Helm and Ansible. CDK a plus.
- Good understanding of containers, Fargate, Kubernetes, and overall distributed microservice architectures
- Passionate about automation, security, and self-service environments/portals
- Hands-on experience with CI/CD and SDLC (Software Development Life Cycle) processes
- Effective communication skills, both verbal and written.
About Us
NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 20,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.
What You’ll Love
- Our flexible working hours with hybrid office options enable you to successfully balance your personal life and your job
- Grow personally and professionally with one of the fastest growing companies
- Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando and many more)
- Develop your skills through our renowned training platform
- Receive competitive compensation
- Collaborate with a curious, kind, international and intercultural workforce
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
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Site Reliability Engineer London, United Kingdom employer: NinjaOne, LLC
Contact Detail:
NinjaOne, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer London, United Kingdom
✨Tip Number 1
Familiarize yourself with the specific observability tools mentioned in the job description, like New Relic and DataDog. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your knowledge of AWS services, especially VPC, EC2, and Fargate. Being able to discuss how you've utilized these services in past projects can set you apart during discussions with our team.
✨Tip Number 3
Prepare to talk about your experience with automation and infrastructure-as-code tools like CloudFormation and Terraform. Sharing specific examples of how you've improved efficiency through automation will resonate well with us.
✨Tip Number 4
Since this role involves on-call responsibilities, think about your approach to incident management and root cause analysis. Be ready to share how you've handled complex issues in the past and what strategies you used to minimize customer impact.
We think you need these skills to ace Site Reliability Engineer London, United Kingdom
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Site Reliability Engineer position at NinjaOne. Understand the key responsibilities and required skills, especially around automation, observability, and cloud technologies.
Tailor Your CV: Customize your CV to highlight relevant experience in DevOps and Site Reliability Engineering. Emphasize your proficiency with object-oriented languages, Linux administration, and any experience with observability tools and AWS.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for automation and your problem-solving skills. Mention specific projects or experiences that demonstrate your ability to improve service availability and reduce customer impact.
Highlight Communication Skills: Since effective communication is crucial for this role, ensure that your application reflects your verbal and written communication skills. Provide examples of how you've successfully collaborated with teams or documented technical processes.
How to prepare for a job interview at NinjaOne, LLC
✨Show Your Passion for Automation
Make sure to express your enthusiasm for automation during the interview. Share specific examples of how you've implemented automation in previous roles, and discuss the impact it had on efficiency and service quality.
✨Demonstrate Your Troubleshooting Skills
Be prepared to discuss complex application and infrastructure issues you've diagnosed and resolved. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving abilities.
✨Familiarize Yourself with Observability Tools
Since knowledge of observability tools is crucial for this role, review the tools mentioned in the job description, such as New Relic, Splunk, and DataDog. Be ready to discuss your experience with these tools and how they can improve service availability.
✨Understand Cloud Infrastructure
Brush up on your AWS knowledge, especially core services like VPC, EC2, and ECS. Be ready to explain how you've used these services in past projects and how you approach cloud automation and infrastructure-as-code.
