Vice President, Client Services

Job Description

THE AGENCY

Creative Artists Agency (CAA) is the world’s leading sports and entertainment agency, with offices in Los Angeles, New York, Nashville, London, Munich, Singapore and Beijing. Founded in 1975, CAA represents many of the most successful professionals working in film, television, music, theatre, video games, sport, and digital content, and provides a range of strategic marketing and consulting services to corporate clients.

Within CAA Brand Consulting we have 300+ specialists working with over 40 leading brands. Our vision is to be the strategic partner for brands in helping them solve their biggest challenges. Our services and connectivity in sport and entertainment allow us to identify, develop, activate and measure partnership strategies that build brands and grow business. In London our clients include the likes of OKX, Volvo, Salesforce, Qualcomm, Allianz and Etihad Airways.

There is also a unique culture within CAA; for a global agency it has a small agency feel, with a great sense of teamwork, ambition, empowerment and entrepreneurialism.

OVERVIEW

We have an exciting opportunity for a senior brand marketing consultant to join our growing team in London as Vice President of Client Services.

This is an exciting and dynamic role for someone with extensive knowledge and experience advising brands at the highest level on their partnership marketing investments in sport and entertainment.

THE ROLE

We’re looking for someone with a deep understanding of, and passion for, connecting brands to culture.

Reporting into the Head of Brand Consulting in London, this individual will play a key role in the development and growth of our portfolio of clients across sport, entertainment and social impact.

A senior consultant with the confidence and ability to build, implement and manage actionable marketing strategies that drive impact, as well as attention.

Ideally this person will come from a senior marketing role – either in-house or agency-side. They will thrive in a changing, fast-paced, commercial and creative environment, and have a proven track record servicing brands, managing projects, and building relationships at the highest level.

QUALIFICATIONS/REQUIREMENTS

What does the role involve?

1. Overseeing and guiding a portfolio of clients, partners and projects in global markets.
2. Collaborating with Account, Function and Inter-Agency Department leads to provide best-in-class client solutions.
3. Leading account teams responsible for all elements of partnership strategy and delivery.
4. Developing data and insight-led creative campaigns that meet client objectives.
5. Creating multi-channel activation plans that maximise contractual rights and assets.
6. Establishing KPI’s and measurement frameworks to track effectiveness.
7. Fostering and maintaining strong relationships with senior clients and stakeholders.
8. Providing senior counsel and consultancy to clients based on extensive industry knowledge and experience.
9. Managing all financial elements of your client’s business.
10. Motivating and empowering teams to strive for excellence and contributing to a fun, inclusive agency culture.
11. Identifying and growing organic business development opportunities with existing clients as well as supporting new business proposals and pitches.

What are we looking for?

1. A senior partner to manage and grow our business.
2. Extensive brand consulting experience in sport, entertainment and cultural partnerships (this is not a Sales role).
3. Proven track record developing and delivering global sponsorship programmes.
4. Exceptional leadership, team and client management skills.
5. Excellent communication and presentation-writing skills.
6. Strong work ethic with the ability to work under pressure and to tight deadlines.
7. An agency / client servicing background is preferrable but not essential.

Please ensure you provide complete and legible information in your application. An incomplete application may affect your consideration for employment. Creative Artists Agency (“CAA”) is committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion is valued and everyone is treated with dignity and respect.

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