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For Companies At a Glance
- Tasks: Support property maintenance and improvement programs while providing excellent customer service.
- Company: Join Atrium Homes, a leading social landlord dedicated to affordable housing and community support.
- Benefits: Enjoy 40 days of leave, flexible working, health cash plan, and a contributory pension.
- Why this job: Be part of a mission-driven team that values tenant voices and offers growth opportunities.
- Qualifications: Strong IT skills in MS Office and a positive, eager-to-learn attitude are essential.
- Other info: No CVs needed; just show us how you can add value!
The predicted salary is between 21500 - 25000 £ per year.
Job Description
Asset Management Assistant
Would you like to join an organisation that is committed to delivering good quality, affordable homes with excellent customer service? We recognise that by putting our tenants and customers’ voices at the heart of what we do, we can better support our goals of improving tenants’ homes, lives and communities.
Salary £24,955 to £30,409 per annum (cost of living increase pending)
Permanent, 35 hours per week
We are seeking a team player with excellent customer services skills, to help coordinate and manage the delivery of our property maintenance service and improvement programmes. The role involves providing administrative support to the Property Services Team, maintaining accurate asset management records, and will involve liaison with, customers, colleagues and contractors to help deliver services in a customer focussed environment.
You’ll have excellent IT skills in the standard MS Office packages, i.e. Word, Excel and Outlook. You will be capable and enthusiastic with the ability to balance a varied workload. But most importantly, you will have a “can do” attitude and a desire to learn.
In return we can offer an exciting career opportunity in a great organisation, and excellent terms and conditions, including 40 days combined leave, flexible working (currently we are operating blended working, between home and office), a health cash plan and a contributory pension.
We understand that not all candidates will meet every single desired requirement. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you, please go ahead and apply!
Please refer to the Job Profile and Background Pack by clicking the Apply button now. If you have any questions about the role, or want an informal chat, please contact us at recruitment at atrium-homes.co.uk. A Basic Disclosure will be required.
Completed application forms must be returned to us by 12:00 noon on 10 March 2025.
Interviews will take place on Tuesday 18 March 2025.
CV’s will not be considered. No agencies please
Atrium Homes is part of the Atrium Group. The Atrium Group comprises Atrium Homes, a successful, award winning Registered Social Landlord with charitable status and Atrium Initiatives, a commercial subsidiary. Based in Kilmarnock, East Ayrshire, Atrium Homes owns, maintains and rents 1,210 affordable homes in 9 towns and 99 garages, while Atrium Initiatives delivers factoring and open area maintenance services to 1,404 owners and 760 Atrium Homes’ tenants.
Registered in Scotland SC190351 – Registered Scottish Charity SC028506 – Scottish Housing Regulator 305
Asset Management Assistant employer: Atrium Homes
Contact Detail:
Atrium Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Asset Management Assistant
✨Tip Number 1
Familiarize yourself with the specific property maintenance services offered by Atrium Homes. Understanding their approach and values will help you demonstrate your alignment with their mission during the interview.
✨Tip Number 2
Highlight your customer service skills in any conversations or networking opportunities. Since the role emphasizes excellent customer service, sharing relevant experiences can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you manage a varied workload effectively. Think of examples where you've successfully balanced multiple tasks, as this is a key requirement for the Asset Management Assistant role.
✨Tip Number 4
Reach out informally to the recruitment team at Atrium Homes if you have questions. This shows your enthusiasm for the role and gives you a chance to learn more about the company culture.
We think you need these skills to ace Asset Management Assistant
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Asset Management Assistant position. Make sure you understand the key responsibilities and required skills, such as customer service and IT proficiency.
Tailor Your Application: Customize your application form to highlight your relevant experience and skills that align with the job requirements. Emphasize your customer service abilities and any administrative support experience you have.
Show Your Enthusiasm: In your application, express your enthusiasm for the role and the organization. Mention your 'can do' attitude and willingness to learn, as these qualities are highly valued by the employer.
Follow Submission Guidelines: Ensure you complete the application form as instructed and submit it before the deadline of 12:00 noon on 10 March 2025. Remember, CVs will not be considered, so focus on the application form itself.
How to prepare for a job interview at Atrium Homes
✨Show Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to communicate effectively and empathetically.
✨Demonstrate Your IT Proficiency
Make sure to mention your experience with MS Office, particularly Word, Excel, and Outlook. You might even want to prepare a brief example of how you've used these tools to manage records or coordinate tasks in previous roles.
✨Emphasize Your Team Player Attitude
The organization values collaboration, so be ready to discuss how you work well within a team. Share instances where you've contributed to group projects or supported colleagues to achieve common goals.
✨Express Your Willingness to Learn
A 'can do' attitude is crucial for this position. Be sure to convey your enthusiasm for learning new skills and adapting to challenges. Discuss any relevant training or personal development initiatives you've undertaken.
