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For Companies At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: Join Aesop, a brand known for its commitment to quality and customer engagement.
- Benefits: Enjoy a full-time role with opportunities for personal and professional growth.
- Why this job: Be part of a culture that values inclusivity, empathy, and excellence in customer service.
- Qualifications: Management experience in customer service and strong selling skills are essential.
- Other info: This is a full-time position requiring on-site work, including weekends.
The predicted salary is between 36000 - 60000 £ per year.
Role purpose
As the Store Manager of Aesop Soho, you embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Working full-time on-site, including some weekend working, you will be responsible for budgeting, counter-specific marketing, and building the counter\’s client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.
What we are looking for
- Management experience within customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem-solving, commercial acumen and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
This position is Full Time, 40 hours per week and operates an on-site working pattern.
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Store Manager | Aesop Soho, London | Full Time employer: Aesop
Contact Detail:
Aesop Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager | Aesop Soho, London | Full Time
✨Tip Number 1
Familiarize yourself with Aesop's brand values and product offerings. Understanding their commitment to quality and customer experience will help you align your leadership style with their expectations.
✨Tip Number 2
Highlight your management experience in customer service during the interview. Be ready to share specific examples of how you've motivated teams and created inclusive environments, as this is crucial for the Store Manager role.
✨Tip Number 3
Prepare to discuss your approach to driving commercial outcomes. Think about past experiences where your selling skills directly contributed to increased sales or improved store performance.
✨Tip Number 4
Showcase your knowledge of the skincare industry and related categories. Even if you don't have extensive experience, demonstrating a genuine interest and willingness to learn can set you apart from other candidates.
We think you need these skills to ace Store Manager | Aesop Soho, London | Full Time
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Aesop Soho. Make sure you understand the key responsibilities and the qualities they are looking for in a candidate.
Highlight Relevant Experience: In your CV and cover letter, emphasize your management experience within a customer service environment. Provide specific examples of how you've successfully led teams and driven commercial outcomes.
Showcase Your Skills: Demonstrate your effective selling skills and problem-solving abilities in your application. Mention any relevant knowledge of skin care, hair care, or fragrance that could set you apart from other candidates.
Personalize Your Application: Make your application stand out by personalizing it. Use a friendly tone and express your passion for creating inclusive customer experiences. Show that you align with Aesop's values and culture.
How to prepare for a job interview at Aesop
✨Show Your Passion for Customer Engagement
Make sure to express your enthusiasm for engaging with customers. Share specific examples of how you've successfully guided customers to products in the past, highlighting your ability to listen and understand their needs.
✨Demonstrate Leadership Skills
Prepare to discuss your management experience and how you've motivated and developed your team. Provide concrete examples of how you've created an inclusive environment and coached team members to achieve their best.
✨Highlight Your Commercial Acumen
Be ready to talk about your track record in driving sales and achieving commercial outcomes. Discuss any strategies you've implemented in previous roles that have led to increased performance or client base growth.
✨Showcase Your Knowledge of the Industry
If you have experience in the skincare, hair care, or fragrance industries, make sure to mention it. Discuss any relevant knowledge you have and how it can benefit the store's performance and customer experience.
