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- Tasks: Lead a team to support individuals experiencing homelessness in temporary accommodations.
- Company: Join West Lothian Council, dedicated to modernizing support for vulnerable communities.
- Benefits: Access to a Pool Car Scheme and potential for permanent position after one year.
- Why this job: Make a real difference in people's lives while working in a dynamic, high-energy environment.
- Qualifications: No specific experience required, but a passion for helping others and strong organizational skills are essential.
- Other info: Must register with SSSC and undergo PVG checks; internal applicants only.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
INTERNAL ONLY
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Applications for this post will only be accepted from current employees of West Lothian Council (this includes casual and agency staff who are currently undertaking work for us)
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36 hours per week, 52.14 weeks per year, Fixed term until 31st March 2026
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A new and exciting opportunity has arisen for a Homeless Support Manager at Blackburn Homeless Unit.
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Housing Need Service has recently undergone Organisational Change and we are currently modernising the support provided. This is a chance for a skilled and motivated individual to take the lead role in making a difference to the lives of people who are experiencing homelessness and require support whilst living in our temporary accommodation.
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The role is essential to the delivery of the service aims of finding sustainable long-term solutions to the housing needs of some of the most vulnerable people in the area, and is key to delivering high quality services to avoid crisis.
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Successful candidate will be part of the Homeless Support Service management team, in a high demand, high energy service which is customer, solutions and outcome focussed. They will manage a team of Tenancy Support Officers providing support as required to homeless applicants in multiple locations including, homeless units, hotels and to those who would benefit from homeless prevention support.
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Who we are looking for
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In order to attract the right candidate, we are looking to recruit a driven and energetic individual who is not required to have experience in all areas of Housing Need however does want to make a difference. You will have a track record in delivering high quality support, in a challenging environment. You will have experience of working within or designing and delivering a range of hybrid services tailored to the needs of applicants including housing options advice, financial support, employability advice and wellbeing/health. We are seeking an applicant with good organisational skills, planning, communication and can help sustain our strong partnership working with our key partners.
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Does this sound like you?
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This post is being offered on an interim basis of one year to successful candidate with a view to a permanent post being advertised at end of this contract. Applicants will be required to register as a manager with SSSC on a probationary basis and be prepared to undertake any qualifications required.
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Applications will be accepted from candidates already in substantive posts within council however they need to ensure that they have permission from their current manager before applying for this post.
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The successful candidate will have access to West Lothian Council’s Pool Car Scheme in order to undertake approved business travel.
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This position requires registration with the SSSC. The successful candidate will have six months from the date of commencement of this post to become registered with the SSSC. SSSC stipulate you must submit your application within three months of your start date. If you are already registered with SSSC you will be required to add West Lothian Council to your account
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This post is considered Regulated Work with children and/or protected adults under the Protection of Vulnerable Groups (PVG) Scotland Act 2007. From 28 February 2011 preferred candidates will be required to join the PVG Scheme or undergo a PVG Scheme update check prior to a formal offer of employment being made by West Lothian Council
Homeless Support Manager, Blackburn Homeless Unit, 489.49, Internal Applicants Only - WEL08915 employer: West Lothian Council
Contact Detail:
West Lothian Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homeless Support Manager, Blackburn Homeless Unit, 489.49, Internal Applicants Only - WEL08915
✨Tip Number 1
Make sure to highlight your experience in delivering high-quality support in challenging environments. Think about specific examples where you've made a difference in people's lives, especially in housing or social services.
✨Tip Number 2
Emphasize your organizational and planning skills. Consider how you can demonstrate your ability to manage multiple tasks and coordinate with various partners effectively.
✨Tip Number 3
Show your commitment to continuous improvement and professional development. Mention any relevant training or qualifications you are willing to pursue, especially regarding SSSC registration.
✨Tip Number 4
Since this position is internal only, ensure you have a conversation with your current manager about your interest in this role. Their support could be crucial in your application process.
We think you need these skills to ace Homeless Support Manager, Blackburn Homeless Unit, 489.49, Internal Applicants Only - WEL08915
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and requirements of the Homeless Support Manager position. Reflect on how your experience aligns with the job description and be ready to articulate this in your application.
Highlight Relevant Experience: In your application, emphasize your track record in delivering high-quality support in challenging environments. Mention any specific experiences related to housing options advice, financial support, or wellbeing services that demonstrate your capability for this role.
Get Manager's Permission: Since this position is internal only, ensure you have permission from your current manager before applying. This shows respect for your current role and can also facilitate a smoother transition if you are selected.
Tailor Your Application: Customize your CV and cover letter to reflect the skills and qualities mentioned in the job description. Use specific examples to illustrate your organizational skills, planning abilities, and communication strengths, as these are key attributes for the role.
How to prepare for a job interview at West Lothian Council
✨Show Your Passion for Making a Difference
During the interview, express your genuine desire to help those experiencing homelessness. Share specific examples from your past experiences where you made a positive impact in similar roles.
✨Highlight Your Experience with Hybrid Services
Be prepared to discuss your experience in delivering various support services, such as housing options advice and financial support. Tailor your responses to demonstrate how these experiences align with the needs of the Blackburn Homeless Unit.
✨Demonstrate Strong Organizational Skills
Since the role requires good organizational skills, provide examples of how you've successfully managed multiple tasks or projects in a high-demand environment. This will show your ability to thrive under pressure.
✨Emphasize Team Collaboration
Talk about your experience working in teams and how you have fostered strong partnerships with key stakeholders. Highlight any successful collaborations that led to improved outcomes for clients.
