General Manager

We have an amazing opportunity for an experienced General Manager to join our fantastic team in one of our fabulous sites with rooms. This newly developed double-fronted building with high ceilings, a private courtyard, and an island bar will offer 40 Bar, 116 Dining covers, and 26 beautiful rooms. Recently announced in the Sunday Times Top 100 Best Places to Work, Heartwood Collection is an award-winning collection of cosy pubs and atmospheric brasseries at the heart of their local communities serving great fresh, seasonal food. Brasserie Blanc, the French brasserie business inspired by Raymond Blanc, and Heartwood Inns are renowned for being a home-from-home. Our strength is in our enduring community of like-minded individuals; warm and genuine to our core. Unforgettable moments are rooted in our commitment to seasonality, the curiosity of our people, and the pleasure of our guests.

The Ideal Candidate

• Minimum of 3 years GM experience
• Will have a great presence and a vibrant personality
• Strong leadership and interpersonal skills
• Be a real team player who thrives on motivation and empowering your team
• Will have experience in running busy operations and overseeing large teams
• Ability to maintain high standards across all areas of the business
• You must be commercially and financially minded
• Proven experience in delivering business growth, budgets, staff retention
• Excellent at problem-solving and decision making
• Ability to work under pressure and handle busy service times

What We Offer

• Competitive salary plus Tronc
• Quarterly bonus
• Private Healthcare with Bupa
• Employee Assistance Program with Hospitality Action
• 28 days of holiday
• Additional holiday - option to buy an extra 5 days holiday per year
• Enhanced Maternity & Paternity package
• Stepping Stones - Our industry-leading training and development platform which supports progression for those who want it.
• Coaching and Mentorship program to support your career progression
• Refer a Friend Bonus up to £1500
• Instant access to pay you have already earned through EarlyPay
• 50% off food at any Heartwood Inns or Brasserie Blanc
• 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
• 10% off company gift cards
• A thoughtful gift to celebrate your birthday
• Long Service Recognition Awards
• The Pantry – 100’s of retailers and experience discounts through Reward Gateway
• Cycle to Work Scheme

Our investment in your development. Heartwood Collection has over 40 sites and we aim to grow to 61 sites by 2027 and include pubs with rooms. This could add up to 500 bedrooms to The Collection in the next 4 years. We hope you can be as excited as we are about the opportunities this will provide for you to take.