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- Tasks: Lead the planning and execution of exciting events while managing daily operations.
- Company: Join Outernet, a vibrant team dedicated to delivering exceptional event experiences.
- Benefits: Enjoy 24 days of annual leave, medical insurance, life assurance, and access to LinkedIn Learning.
- Why this job: Develop new skills in a supportive environment that values training and mentorship.
- Qualifications: Operations experience and strong IT skills are essential; health and safety knowledge is a plus.
- Other info: Flexible, innovative thinkers who thrive under pressure will excel in this role.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a dynamic and proactive Event & Operations Manager with a keen eye for detail to join the Outernet team to play a central role in the planning and seamless delivery of our events (acting as the primary point of contact) and to manage BAU daily operations to an exceptional level, overseeing health and safety compliance maintaining a secure and professional environment for our audience and our clients. This role suits a candidate who is looking to develop new skills and work with a team that is always willing to train and mentor.
KEY RESPONSIBILITIES:
- On-site delivery of all operational aspects of our in-house events and contracts and acting as the primary point of contact for the events team to manage each event.
- For smaller projects, oversee and manage the operational planning and delivery following all processes, systems, and working templates to ensure Outernet’s working methods are consistent and excellent.
- Prepare Event Production Schedules and an Event Management Plan.
- Liaise and oversee all third-party suppliers including production crews.
- Oversight of event safety, working with a H&S Advisor where necessary.
- Book central services such as security, cleaning, technicians, or other professionals for clients.
- Assisting on-site security with Event Control Management.
- Stewarding management, as and when requested.
- Managing day-to-day BAU operations, including overseeing on-site engineering & Security contractor for safety (SOPs). Oversee all day and opening/closing of Outernet Spaces.
- Working closely with district Central Services to quote and book specific services (security, cleaning, bespoke as needed) and ensure timely, efficient, and perfect service.
- Acting as a point of contact for the public to address daily operational needs.
- Any other duties as and when requested.
EXPERIENCE, SKILLS & KNOWLEDGE:
- Excellent IT literacy including Excel, Word, PowerPoint.
- Solid knowledge of regulatory and compliance requirements concerning health and safety.
- Ability to understand and commit to legal requirements/paperwork such as risk assessments/method statements.
- An understanding of and a demonstrable commitment to promoting Equalities, Diversity, and Inclusion principles.
- Health & Safety Qualification (such as IOSH).
- Experience of Event Site Management.
- First Aid Certificate.
Personal Attributes:
- Flexible and adaptable.
- Calm under pressure.
- Excellent interpersonal skills.
- Highly organised.
- Independent thinker.
The above is not an exhaustive list, and the job holder will be expected to perform different tasks as necessitated by their changing role. The job holder will do all tasks within their level of skills and abilities.
24 Annual Leave days
Medical Insurance (after three months)
Life Assurance (after three months)
Mintago – pension salary sacrifice, with access to extensive access to retail vouchers
EAP
Central London offices
Equal Opportunity Employer
Job Overview
ID: 1394911
Date Posted: Posted 3 days ago
Expiration Date: 24/04/2025
Location: London
Competitive
#J-18808-Ljbffr
Events Operations Manager employer: Outernet London
Contact Detail:
Outernet London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends in event management and operations. This will not only help you understand the industry better but also allow you to speak confidently about innovative ideas during your interview.
✨Tip Number 2
Network with professionals in the events industry. Attend local events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your organizational skills by volunteering to manage small events or projects. This hands-on experience will demonstrate your ability to handle operational tasks effectively, which is crucial for this role.
✨Tip Number 4
Research Outernet's past events and their operational strategies. Understanding their approach will allow you to tailor your conversation during the interview, showing that you are genuinely interested in contributing to their success.
We think you need these skills to ace Events Operations Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Events & Operations Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your operations experience and any relevant event management skills. Be specific about your past roles and how they relate to the responsibilities outlined in the job description.
Showcase Your Skills: Make sure to mention your IT literacy, particularly with Excel, Word, and PowerPoint. If you have any health and safety qualifications or experience, be sure to highlight these as well, as they are important for this role.
Personal Attributes: Demonstrate your personal attributes in your application. Use examples to show how you are flexible, calm under pressure, and highly organized. This will help convey that you are a good fit for the dynamic environment of Outernet.
How to prepare for a job interview at Outernet London
✨Show Your Event Management Skills
Be prepared to discuss your previous experience in managing events. Highlight specific examples where you successfully oversaw the planning and execution of an event, focusing on your role as the primary point of contact.
✨Demonstrate Your Knowledge of Health and Safety
Since this role involves overseeing health and safety compliance, be ready to talk about your understanding of regulatory requirements. Mention any relevant qualifications or experiences that showcase your commitment to maintaining a safe environment.
✨Exhibit Strong Organizational Abilities
The ability to stay organized is crucial for this position. Prepare to share how you manage multiple tasks and prioritize effectively, especially during high-pressure situations. Use examples from past roles to illustrate your organizational skills.
✨Emphasize Your Interpersonal Skills
As you'll be liaising with various stakeholders, it's important to demonstrate your excellent interpersonal skills. Be ready to discuss how you build relationships with clients, suppliers, and team members, and provide examples of successful collaborations.
