Customer Service Administrator

Job Title; Customer Service Administrator

Salary; 25,000 – 27,000 per annum

Shift; 8.30am-5.00pm Monday to Friday

Location; Wigston, Leicester

Our client is looking to recruit an experienced Customer Service Administrator to join their family run manufacturing facility based in South Leicester.

The Customer Service Administrator Role;

• Dealing with inbound phone calls
• Processing sales orders and confirming orders
• Dealing with customer requests for information on orders, deliveries and all general enquiries
• Collecting and inputting data on to company CRM system
• Working efficiently with operations, accounts, sales and marketing department
• Advising clients about company products & services
• Building relationships with clients
• Working closely with accounts department to keep customer / supplier ledgers updated

Our Customer Service Administrator Candidate;

• Experience of using SAGE is essential
• Computer literate (Office 365, Excel / Word / MS Office)
• GCSE pass grades for English & Mathematics as a minimum
• Level 3 qualification in Business Administration or Customer Service advantageous
• Construction materials / construction industry experience advantageous
• Proven experience in a similar administrative / customer service role a must
• Exceptional organisational skills with the ability to manage multiple tasks simultaneously and prioritise according to business needs

The Customer Service Administrator Benefits;

• Permanent opportunity
• Free car parking
• Training and development opportunities
• Canteen facilities
• 28 days annual leave (inclusive of Bank Holidays)
• Pension scheme

If you are interested in this opportunity please apply directly through this website or contact Jacob Thomas Associates.