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For Companies At a Glance
- Tasks: Lead and inspire a team while ensuring an amazing customer experience.
- Company: Join Lacoste, a timeless brand blending fashion and sport with a commitment to social responsibility.
- Benefits: Enjoy competitive pay, generous discounts, and 28 days of leave!
- Why this job: Be part of a vibrant community that values diversity and personal growth.
- Qualifications: Looking for passionate individuals with leadership skills and a love for customer service.
- Other info: This is a fixed-term contract position with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
About us:
At the crossroads of fashion and sport, Lacoste creates and liberates movement. Both universal and timeless, the brand transcends cultures and generations, elevating the crocodile as a rallying sign. An iconic French brand present in nearly 100 countries, Lacoste stands out for its unique know-how in each of its areas of expertise, from garment factory to omnichannel distribution. At Lacoste, elegance goes beyond style. This elegance guides all of its actions and its social and environmental commitments. Working at Lacoste is belonging to a community of 8,500 employees on the move to build the future. Committed to making equal opportunities a reality and to revealing potential, the company brings together talents from all walks of life, embracing their differences. Lacoste is one of the inspiring brands driven by passionate people within the MF Brands Group, alongside Aigle, Gant, Tecnifibre and The Kooples (
Responsibilities:
- Team Leadership: Inspire and engage Sales Consultants, drive daily objectives, and maintain a vibrant store atmosphere.
- Operations: Oversee cash handling, till operations, stock replenishment, and store standards.
- Customer Experience: Share Lacoste\’s brand story, provide personalized service, and handle customer queries with confidence.
- Sales Growth: Apply Lacoste\’s selling techniques and monitor KPIs to achieve targets.
Reward and Benefits:
- Competitive salary
- Competitive Commissions Scheme
- 28 days annual leave entitlement inclusive of bank holidays
- Up to 65% off Lacoste products
- Employee Assistance Programme
- Uniform Allowance
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Floor Manager FTC employer: Lacoste
Contact Detail:
Lacoste Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Manager FTC
✨Tip Number 1
Familiarize yourself with Lacoste's brand story and values. Understanding the essence of the brand will help you connect with the team and customers, showcasing your passion for both fashion and sport.
✨Tip Number 2
Demonstrate your leadership skills by sharing examples of how you've inspired and engaged teams in previous roles. Highlighting your ability to create a vibrant store atmosphere will set you apart.
✨Tip Number 3
Prepare to discuss your experience with sales growth and KPIs. Be ready to share specific strategies you've implemented in the past that led to increased sales and improved customer experiences.
✨Tip Number 4
Showcase your customer service skills by preparing anecdotes where you handled queries confidently and provided personalized service. This will demonstrate your alignment with Lacoste's commitment to customer experience.
We think you need these skills to ace Floor Manager FTC
Some tips for your application 🫡
Understand the Brand: Familiarize yourself with Lacoste's history, values, and brand story. This will help you convey your passion for the brand in your application and demonstrate how you align with their commitment to elegance and social responsibility.
Highlight Relevant Experience: Emphasize your previous experience in retail management or team leadership. Provide specific examples of how you've inspired teams, driven sales, and enhanced customer experiences in past roles.
Showcase Your Skills: Detail your skills related to cash handling, stock management, and customer service. Mention any relevant KPIs you've achieved in previous positions to illustrate your ability to meet targets.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the Floor Manager position. Discuss how your background and skills make you a perfect fit for Lacoste, and express your desire to contribute to their vibrant store atmosphere.
How to prepare for a job interview at Lacoste
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Lacoste and its unique blend of fashion and sport. Share what the brand means to you and how you connect with its values, as this will demonstrate your alignment with their mission.
✨Highlight Leadership Experience
Prepare examples from your past roles where you successfully led a team or inspired others. Discuss specific strategies you used to engage your team and drive performance, as this is crucial for the Floor Manager position.
✨Demonstrate Customer-Centric Mindset
Be ready to discuss how you prioritize customer experience in your work. Share instances where you provided exceptional service or resolved customer issues effectively, showcasing your ability to embody Lacoste's commitment to personalized service.
✨Familiarize Yourself with Sales Techniques
Understand Lacoste's selling techniques and be prepared to discuss how you would apply them in the store. Mention any relevant experience you have with monitoring KPIs and achieving sales targets to show your capability in driving sales growth.
