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- Tasks: Lead client-facing Salesforce implementation projects and optimise business processes.
- Company: Join a growing boutique Salesforce consulting company in London, specialising in multi-cloud projects.
- Benefits: Enjoy a permanent hybrid role with flexible work options and corporate perks.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction while making a real impact.
- Qualifications: Must have multiple Salesforce certifications and experience in IT consulting or as a Salesforce partner.
- Other info: Work in London 1-2 days a week, fostering key relationships and delivering exceptional customer service.
The predicted salary is between 43200 - 72000 £ per year.
We are currently seeking multiple Salesforce experts, who have experience working as a Salesforce Functional Consultant, for our client, a growing boutique Salesforce consulting company in London. They’re a Salesforce platform specialist, who work across multi cloud projects and sectors!
The ideal candidates for the Salesforce Functional Consultant roles will be able to lead on client facing Salesforce implementation projects; as well as have the ability to provide recommendations for extending the platform/s where appropriate. This is a permanent hybrid role, and you will be required to work in London one to two days per week.
Responsibilities- Facilitate business process discovery workshops, capture, write up and be able to articulate customer requirements.
- Act as an extension of the customers’ team to identify opportunities for process optimisation, process redesign, or development of new processes.
- Prepare customer facing presentations including scope and proposal estimates that align with our customer’s strategy, objectives, timelines and budget.
- Foster and maintain key relationships with partners and peers to foster transparency and alignment.
- Demonstrable background on the Salesforce Sales and Service Cloud products.
- Proven experience in leading multiple Salesforce implementation projects and providing successful functional solutions.
- Strong customer facing skills with excellent presentation skills and able to articulate and present complex ideas in a clear, concise fashion.
- Able to leverage Salesforce best practices and ‘outside the box’ thinking to identify opportunities and bring innovative solutions that exceed customer expectations.
- Able to proactively manage client requests across teams, deliver within contracted SLA and keep stakeholders informed on status and resolution dates.
- Provide exceptional levels of customer service, retain and cultivate accounts.
- Prior experience working for a Salesforce partner, or within an IT consulting environment.
- Must hold multiple Salesforce certifications.
Salesforce Functional Consultant employer: Resource on Demand
Contact Detail:
Resource on Demand Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Functional Consultant
✨Tip Number 1
Network with current Salesforce Functional Consultants on platforms like LinkedIn. Engaging with professionals in the field can provide insights into the role and may even lead to referrals.
✨Tip Number 2
Attend Salesforce-related events or webinars to stay updated on the latest trends and best practices. This not only enhances your knowledge but also helps you meet potential employers and industry peers.
✨Tip Number 3
Showcase your Salesforce certifications prominently in your online profiles. Highlighting your qualifications can make you stand out to recruiters looking for certified professionals.
✨Tip Number 4
Prepare to discuss specific projects where you've successfully implemented Salesforce solutions. Being able to articulate your experience with real-world examples will demonstrate your capability and confidence in the role.
We think you need these skills to ace Salesforce Functional Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Salesforce, particularly in the Sales and Service Cloud products. Include specific examples of projects you've led and the outcomes achieved.
Craft a Compelling Cover Letter: In your cover letter, emphasise your customer-facing skills and your ability to articulate complex ideas clearly. Mention your experience in facilitating business process discovery workshops and how you can add value to the consulting company.
Showcase Your Certifications: List all relevant Salesforce certifications prominently in your application. This demonstrates your commitment to the field and assures the employer of your expertise.
Prepare for Interviews: Be ready to discuss specific Salesforce implementation projects you've worked on. Prepare to articulate how you've identified opportunities for process optimisation and provided innovative solutions that exceeded client expectations.
How to prepare for a job interview at Resource on Demand
✨Showcase Your Salesforce Expertise
Make sure to highlight your experience with Salesforce Sales and Service Cloud products. Be prepared to discuss specific projects you've led, focusing on the challenges you faced and how you overcame them.
✨Prepare for Client-Facing Scenarios
Since the role involves client interaction, practice articulating complex ideas clearly and concisely. Consider preparing a mock presentation that demonstrates your ability to capture customer requirements and propose solutions.
✨Demonstrate Process Optimisation Skills
Be ready to discuss examples where you've identified opportunities for process optimisation or redesign. Think of specific instances where your recommendations led to significant improvements for clients.
✨Emphasise Relationship Building
Highlight your ability to foster relationships with partners and peers. Prepare examples of how you've maintained transparency and alignment in past projects, as this is crucial for success in a consulting environment.
