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For Companies At a Glance
- Tasks: Welcome guests, manage rooms, and ensure a great experience.
- Company: Join Brightwork, a leading agency for exciting hospitality roles.
- Benefits: Flexible shifts, training provided, and a fun work environment.
- Why this job: Perfect for those who love hospitality and want to make guests feel special.
- Qualifications: Hospitality experience preferred; whisky knowledge is a plus but not required.
- Other info: Shifts vary, including weekends; must be flexible.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
Brightwork are pleased to advertise Day and Night Host positions on behalf of our prestigious drinks client, based in Keith. The position has a pivotal role to play in helping the team to deliver excellent customer service / hospitality to all guests staying on site.
Your Time at Work
Working with this client, duties will include but are not limited to:
– Welcoming guests, including going through health and safety procedures and showing guests to their rooms.
– Deliver in house experiences to guests.
– Prepare eatery and drinking areas; ensuring the bar is fully stocked and the coffee machine is ready for guests in the mornings.
– Answer the phone and respond to any queries guests have during their stay.
– Liaise with the chef to pick out suitable wines and whisky's for dinner.
– Tidy up rooms after guests and entertainment have finished for the night.
– Clean and set fire pits.
– Housekeeping of the rooms and social areas.
– Undertake any other reasonable duties as requested.
Our Perfect Worker
The successful candidate will have hospitality background and will provide excellent customer service. Knowledge on whisky would be advantageous but is not essential as training will be provided. The role can be physically demanding and the successful candidate will be able to manage their time effectively.
Key Information and Benefits
Shifts can vary between 7am-5pm for the Day Host and 4pm-11pm/11pm-7am for the Night Host which can include weekends. Flexibility around days is required as holiday cover will be part of the role.
If you are interested in the role, please click "apply" and a member of the team will be in touch.
About Staffline
Brightwork Ltd offers the services of an employment agency for permanent roles and an employment business for temporary roles.
Day & Night Hosts employer: Brightwork
Contact Detail:
Brightwork Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day & Night Hosts
✨Tip Number 1
Familiarize yourself with the specific hospitality standards and customer service expectations of the drinks industry. Understanding what makes a great guest experience will help you stand out during the interview.
✨Tip Number 2
Since knowledge of whisky is advantageous, consider doing some quick research on popular whiskies and their pairings. This will show your enthusiasm for the role and your willingness to learn.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service roles during your conversations. Share specific examples of how you handled challenging situations or went above and beyond for guests.
✨Tip Number 4
Be prepared to discuss your availability and flexibility regarding shifts. Since the role requires covering various hours, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Day & Night Hosts
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Day & Night Hosts position. Understand the key responsibilities and the skills required, such as customer service and hospitality experience.
Tailor Your CV: Customize your CV to highlight relevant experience in hospitality and customer service. Include any specific examples of how you've provided excellent service or managed time effectively in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention your understanding of the hospitality industry and any knowledge you have about whisky, even if it's minimal, to show your willingness to learn.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism.
How to prepare for a job interview at Brightwork
✨Show Your Hospitality Skills
Make sure to highlight your previous experience in hospitality during the interview. Share specific examples of how you've provided excellent customer service and handled guest inquiries.
✨Demonstrate Flexibility
Since the role requires flexibility with shifts, be prepared to discuss your availability. Mention any past experiences where you successfully adapted to changing schedules or worked during weekends.
✨Familiarize Yourself with the Client's Offerings
Research the drinks client and their offerings, especially if they have a focus on whisky. Even if you lack extensive knowledge, showing that you've done your homework will impress the interviewers.
✨Prepare for Physical Demands
The role can be physically demanding, so be ready to discuss how you manage physical tasks. Share any relevant experiences that demonstrate your ability to handle such responsibilities effectively.
