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For Companies At a Glance
- Tasks: Lead the box office team and ensure smooth operations for the festival.
- Company: Join Sheffield DocFest, a vibrant festival celebrating documentary filmmaking.
- Benefits: Enjoy a fixed-term contract with flexible working hours and 7 days of holiday.
- Why this job: Be part of an exciting festival atmosphere while enhancing your customer service skills.
- Qualifications: Experience in customer service and team management is preferred.
- Other info: Contract runs from March to June 2025, with increasing hours as the festival approaches.
The predicted salary is between 30000 - 42000 £ per year.
The Box Office Manager establishes an excellent working relationship with internal and external stakeholders to ensure the festival box office system is appropriately configured and ready for the festival programme launch. They are then responsible for monitoring and maintaining the system, tracking and reporting audience allocations and sales through to (and during) the festival. They will manage the Box Office team, with a remit to maintain the highest standards of customer care, making sure any issues that arise are dealt with in a professional and timely manner.
Contract Details
- Fixed-term contract: 10th March to 26th June 2025. 10th March – 2 days per week, 17th March – 3 days per week, 14th April – Full time until 26th June. Total days: 70, accruing 7 days holiday.
Application Process
You are invited to apply for any of our roles by heading to the Sheffield DocFest Opportunities page , reading through the Sheffield DocFest Recruitment Pack and the relevant job pack, and following the instructions within.
If you require further information (including requests for printed forms/access support) or if you would like to discuss the role prior to applying, please contact Maria Stoneman, Head of People & Access at:
The closing date for this position is 06/02/2025 at 17:00
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Box Office Manager employer: Box
Contact Detail:
Box Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Box Office Manager
✨Tip Number 1
Familiarize yourself with the festival's previous box office systems and processes. Understanding how they operated in the past will give you insights into potential improvements and help you discuss your ideas confidently during the interview.
✨Tip Number 2
Network with current or former Box Office Managers or team members from similar festivals. They can provide valuable insights about the role and the specific challenges you might face, which can help you prepare better for your application.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've handled difficult situations in the past. This is crucial since maintaining high standards of customer care is a key responsibility of the Box Office Manager.
✨Tip Number 4
Research the festival's audience demographics and sales trends. Being knowledgeable about who attends the festival and what they typically purchase will allow you to make informed decisions and demonstrate your commitment to the role.
We think you need these skills to ace Box Office Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Box Office Manager position. Understand the key responsibilities, such as managing the box office team and ensuring excellent customer care.
Tailor Your CV: Customize your CV to highlight relevant experience in box office management, customer service, and stakeholder engagement. Use specific examples that demonstrate your ability to handle similar responsibilities.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the festival. Mention how your skills align with the requirements and how you can contribute to maintaining high standards of customer care.
Follow Application Instructions: Make sure to follow the application instructions provided on the Sheffield DocFest Opportunities page. Ensure all required documents are included and submitted before the closing date of 06/02/2025 at 17:00.
How to prepare for a job interview at Box
✨Know the Festival Inside Out
Make sure you are familiar with the festival's history, mission, and previous box office operations. This knowledge will help you demonstrate your passion for the role and how you can contribute to the festival's success.
✨Showcase Your Customer Care Skills
Prepare examples of how you've handled customer service challenges in the past. Highlight your ability to maintain high standards of care and professionalism, especially when dealing with issues that may arise during the festival.
✨Demonstrate Team Management Experience
Be ready to discuss your experience in managing teams. Share specific instances where you successfully led a team, resolved conflicts, or improved team performance, as this role requires effective leadership.
✨Prepare for Technical Questions
Since you'll be responsible for monitoring and maintaining the box office system, brush up on any relevant technical skills or software you might need. Be prepared to discuss how you would ensure the system is configured correctly for the festival.
