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For Companies At a Glance
- Tasks: Be the heartbeat of our operations, juggling tasks in a fast-paced environment.
- Company: Join Campions Group, a dynamic and rapidly growing estate agency in London.
- Benefits: Enjoy competitive pay, holiday allowance, health perks, and birthday leave.
- Why this job: Make an impact in property administration while thriving in a vibrant team culture.
- Qualifications: Passion for customer service and ability to multitask in a busy office.
- Other info: We value diversity and welcome applications from all backgrounds.
The predicted salary is between 20800 - 36400 £ per year.
Join to apply for the Office Coordinator – Kew role at Campions Group
Location: Kew
Hours: Office based Monday to Friday 8:30 am – 6:00 pm
Salary: £26,000 + Commission
Are you a go-getter with a passion for customer service? Do you thrive in fast-paced environments and love juggling multiple tasks? If you’re ready to make your mark in the vibrant world of property administration we want YOU! Our bustling offices across London are seeking a high-spirited Lettings Coordinator to be the heartbeat of our operations. Step into an exciting role where no two days are the same, and your contributions directly drive our success.
Overview Of Key Duties
Administrative Support
- Document Management: Handling all documentation related to sales and lettings, including property listings, and pre-tenancy agreements.
- Data Entry: Maintaining and updating databases with property listings, client information, and transaction details.
- Scheduling: Coordinating appointments and viewings for clients and agents, managing the office calendar.
- Correspondence: Managing incoming and outgoing communications, including emails, phone calls, and mail.
Customer Service
- Client Interaction: Greeting clients, answering inquiries, and providing information about properties and services.
- Problem Resolution: Addressing and resolving client issues or complaints promptly and professionally.
Operational Tasks
- Office Management: Ensuring the office is well-organised, stocked with necessary supplies, and maintaining a professional environment.
- Coordination: Acting as a liaison between the sales and lettings teams, ensuring effective communication and collaboration.
- Compliance: Ensuring all transactions and activities comply with relevant regulations and company policies.
Marketing and Sales Support
- Property Listings: Assisting in the preparation and updating of property listings, both online and in office windows.
- Promotional Activities: Supporting marketing initiatives, such as preparing brochures, managing social media accounts, and organising branch events.
- Reporting: Preparing and distributing sales and performance reports to management.
Technology and Tools
- CRM Systems: Using customer relationship management systems to track interactions and manage client data.
- Software Proficiency: Being proficient in office software (e.g., Microsoft Office Suite) and any industry-specific tools.
About The Company
Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business.
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Administrative
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Office Coordinator - Kew employer: Campionsgroup
Contact Detail:
Campionsgroup Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Coordinator - Kew
✨Tip Number 1
Show your enthusiasm for customer service! In your conversations or during interviews, highlight specific examples where you've gone above and beyond to help a customer. This will demonstrate that you truly understand the importance of client interaction in the Office Coordinator role.
✨Tip Number 2
Familiarize yourself with property management software and CRM systems. If you can mention any relevant experience or knowledge during your application process, it will set you apart as a candidate who is ready to hit the ground running.
✨Tip Number 3
Network with current employees or professionals in the property administration field. Engaging with them on platforms like LinkedIn can provide you with insights about the company culture and expectations, which you can leverage in your application.
✨Tip Number 4
Demonstrate your ability to multitask effectively. Prepare to discuss how you've managed multiple responsibilities in previous roles, as this is crucial for the fast-paced environment described in the job listing.
We think you need these skills to ace Office Coordinator - Kew
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Office Coordinator position. Make sure you understand the key duties and responsibilities, as well as the skills required. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to thrive in fast-paced environments. Use specific examples from your past experiences to demonstrate your skills in administrative support, client interaction, and problem resolution.
Highlight Relevant Experience: In your CV, emphasize any previous roles that involved administrative tasks, customer service, or office management. Be sure to include specific achievements or projects that illustrate your capability to handle multiple tasks effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Office Coordinator role.
How to prepare for a job interview at Campionsgroup
✨Show Your Customer Service Passion
Since the role emphasizes customer service, be prepared to share specific examples of how you've successfully interacted with clients in the past. Highlight your ability to resolve issues and provide excellent service.
✨Demonstrate Organizational Skills
The position requires juggling multiple tasks. Discuss your methods for staying organized and managing your time effectively. You might want to mention any tools or systems you use to keep track of appointments and documents.
✨Familiarize Yourself with Property Administration
Research the basics of property administration and the specific duties mentioned in the job description. Showing that you understand document management, data entry, and scheduling will demonstrate your readiness for the role.
✨Prepare for Team Collaboration Questions
As the role involves acting as a liaison between teams, be ready to discuss your experience working in a team environment. Share examples of how you've facilitated communication and collaboration in previous roles.
