Account Director - Manchester / Leeds

A truly outstanding opportunity for an experienced Account Director, covering Manchester & Leeds, currently overseeing 8 consultants. You could be based in either site but would travel extensively between the two. The company has an excellent reputation for providing a professional recruitment service to companies of all sizes and can boast to having an exceptional client base. This role offers an amazing opportunity for growth with the scope to take these teams to around 25 headcount over the next year.

The right person will be hands-on and be prepared to lead from the front. You will need to display the following personal attributes to succeed in the role:

• Strong people-management skills
• Awareness and aptitude for excellent customer service
• Business development skills
• Numerate and detail-conscious
• Strong relationship and influencing skills
• Strong communication skills, both verbally and in writing
• High level of self-motivation and hard working
• Able to respond well to pressure, tight deadlines and flexible hours

You will be expected to:

• Understand the main drivers, dynamics and direction of your accounts
• Where appropriate, ensure the account team qualify job roles or service requirements, including budgets, timescales, expectations and costs with the client
• Act as point of referral for escalation of client issues
• Ensure regular service/performance reviews are performed with the client at all levels
• Create, manage and maintain the key client contacts at all levels
• Build relationships with all key decision makers and facilitate meetings
• Ensure performance for the account is in line with agreed contractual terms
• Constantly recognise opportunities for improving profitability within the Account portfolio in line with agreed targets
• Drive sales, quality of service, cost of delivery, and compliance by providing and monitoring KPI’s on all aspects of the service across the portfolio
• Ensure business is properly controlled in terms of financial reporting and risk management
• Identify and eliminate non value-added services/activities at every level within the business operation

We will require you to have experience of:

• Leading remote, onsite complex businesses, delivering core as well as innovative recruitment offerings to clients within Sales & Marketing
• Management of corporate accounts in the delivery of large volumes of temps, specialist permanent and contract recruitment services

Qualifications: Educated to A-level standard

Benefits: Bonus, 24 days holiday, Pension, Company Car or Allowance, Healthcare

How to apply: Please ensure you enter the correct e-mail address as this is used to identify you within our application process and will be used for correspondence.