At a Glance
- Tasks: Lead a team, drive customer service, and manage store operations.
- Company: Join Costa Coffee, a global brand known for its quality and community focus.
- Benefits: Enjoy 50% off food and drinks, a matched pension, and bonus opportunities.
- Why this job: Shape your career in a supportive culture that values diversity and personal growth.
- Qualifications: Strong leadership experience and a passion for team development are essential.
- Other info: Be part of a dynamic team that’s committed to excellence and community engagement.
The predicted salary is between 36000 - 54000 £ per year.
Job Description
Store Manager – Bristol Area – Up to £40,000 per annum – Permanent
At Costa Coffee, we are what we craft. It’s about stirring up success, empowering people, creating that Costa buzz and proudly making greatness every day.
And as a Store Manager, you can too.
So, why Costa?
We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to an amazing 10%
- “• Quarterly and annual incentive scheme, with the opportunity to earn up to £11,500 as a bonus (store dependent)”
- And that’s not all. Explore even more of our perks here: https://costaperks
We’re passionate about being a great place to work where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.
What you’ll do
Being a Store Manager means so much more than running a store. It’s your chance to own something and really define your success – which means you’ll be:
- Meeting all customer needs and driving a strong customer service culture to drive positive NPS, as well as working in the local community to identify and welcome new customers
- Creating the perfect setting that customers want to come back to again and again
- Taking ownership with brilliant management of sales, profit, our teams, and recognition
- Training and developing your team to become the best they can be
Who you are
We’re interested in your unique ingredients:
- A strong leader with experience managing and developing successful teams
- A forward-thinker with one eye on where we’re heading and the other on the bigger picture
- An ambitious character who wants to be part of our growth journey
- A brand ambassador dedicated to maintaining high standards
- Somebody who thrives under pressure
For any reasonable adjustments and general queries, please get in touch with
Store Manager - Store Manager Bristol employer: Costa Coffee
Contact Detail:
Costa Coffee Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Store Manager Bristol
✨Tip Number 1
Familiarize yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your leadership style with their expectations.
✨Tip Number 2
Showcase your experience in driving customer service excellence. Think of specific examples where you've improved customer satisfaction or NPS scores in previous roles.
✨Tip Number 3
Prepare to discuss your approach to team development. Highlight how you've successfully trained and motivated teams in the past, as this is crucial for the Store Manager role.
✨Tip Number 4
Research the Bristol area and its community. Being knowledgeable about local trends and customer preferences can set you apart as a candidate who is ready to engage with the community.
We think you need these skills to ace Store Manager - Store Manager Bristol
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position at Costa Coffee. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to meet customer needs and drive a positive culture.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for coffee and customer service. Mention how your leadership style aligns with Costa's values and how you can contribute to their growth journey.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles, such as sales growth, team development, or customer satisfaction improvements. This will showcase your capability to drive success.
How to prepare for a job interview at Costa Coffee
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, motivation, and achieving results.
✨Understand Customer Service Excellence
Costa Coffee values a strong customer service culture. Be ready to discuss your approach to meeting customer needs and how you would drive positive customer experiences in the store.
✨Emphasize Your Community Engagement
Highlight any experience you have in working with local communities. Discuss how you can attract new customers and create a welcoming environment that encourages repeat visits.
✨Align with Costa's Values
Familiarize yourself with Costa's core values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Be prepared to share how your personal values align with these principles.