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- Tasks: Join the Implementation Team to analyze, design, and maintain systems for customer satisfaction.
- Company: Be part of a supportive software company in Edinburgh with a great culture and collaborative team.
- Benefits: Enjoy hybrid working, competitive salary, profit-sharing, and excellent employee benefits.
- Why this job: Advance your career in a technical role while making a real impact on customer experiences.
- Qualifications: Proficient in SQL, problem-solving skills, and strong customer service abilities required.
- Other info: This role is urgent; apply now to join a dynamic team!
The predicted salary is between 28800 - 48000 £ per year.
SQL System Analyst – Permanent – Edinburgh – up to 40K plus benefits (Hybrid working)
Change Digital are partnering exclusively with an established software-based product company in Edinburgh to support their growth plans and ongoing business. As a result of this, we are now seeking a SQL System Analyst to join their existing team.
SQL System Analysts work in the Implementation Team, and play a critical role in ensuring the efficiency, functionality, and performance of systems for their customers. They are also responsible for analysing, designing, implementing, and maintaining their systems and associated applications to meet business needs and objectives along with providing an effective support service to customers, maintaining high levels of customer satisfaction.
This is an opportunity to be part of a company with a great culture, work environment and a small team who are highly technical, supportive & collaborative that will certainly advance your career. You’ll also receive a highly competitive salary with excellent benefits, flexibility and Profit-Shares (available to all employees through the company’s employee ownership structure).
Skills and Experience:
Essential:
- Proficient with SQL. Develop performant scripts to select, create, update, and delete data. This includes writing scripts to process data to meet casework requirements, gathering data for reporting, and importing data from external sources.
- Report development using SSRS or Power BI.
- Optimise SQL queries to identify and improve performance issues.
- Prepare SQL Agent jobs to achieve scheduled tasks.
- Use JSON to store and exchange data.
- Excellent problem-solving skills, able to troubleshoot effectively, identify problems and propose solutions.
- Manage your assigned workload to ensure work meets requirements and is delivered on time, even when deadlines are tight or priorities change.
- Strong customer service skills, able to build good relationships, manage expectations and deliver a valued service.
- Write clear documentation for a range of audiences, including customers and colleagues, with different levels of technical skills and knowledge.
Desirable:
- Knowledge of case management systems.
- Knowledge of complaints or HR processes.
- Experience in gathering and documenting customer requirements, for reporting.
- Experience in facilitating workshops with key stakeholders to ensure understanding of requirements and clarity of proposed solution.
- Provide demos and walkthroughs of Systems to prospects and customers.
This role is urgent in nature so please email your CV to mitesh.fatnani@change-digital.co.uk or call 077 375 38 248 for more information.
SQL System Analyst employer: Change Digital – Digital & Tech Recruitment
Contact Detail:
Change Digital – Digital & Tech Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SQL System Analyst
✨Tip Number 1
Familiarize yourself with the specific SQL tools and technologies mentioned in the job description, such as SSRS and Power BI. Being able to discuss your experience with these tools during an interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past experiences where you successfully identified and resolved performance issues in SQL queries. This will demonstrate your ability to troubleshoot effectively, which is crucial for this role.
✨Tip Number 3
Since customer service skills are essential, think of ways you've built strong relationships with clients or colleagues in previous roles. Be ready to share these stories to illustrate your ability to manage expectations and deliver a valued service.
✨Tip Number 4
Prepare to discuss your experience with documentation and how you've tailored it for different audiences. Being able to communicate complex technical information clearly will be a significant asset in this position.
We think you need these skills to ace SQL System Analyst
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the SQL System Analyst position. Understand the key responsibilities and required skills, especially around SQL proficiency and customer service.
Tailor Your CV: Customize your CV to highlight relevant experience with SQL, report development using SSRS or Power BI, and any previous roles that involved customer interaction. Use specific examples to demonstrate your problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company culture. Mention how your skills align with their needs, particularly in system analysis and customer support.
Follow Up: After submitting your application, consider following up with a polite email to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at Change Digital – Digital & Tech Recruitment
✨Showcase Your SQL Skills
Be prepared to discuss your proficiency with SQL in detail. Bring examples of scripts you've developed, and be ready to explain how you optimized queries or solved performance issues in past projects.
✨Demonstrate Problem-Solving Abilities
Highlight your problem-solving skills by discussing specific challenges you've faced in previous roles. Explain the steps you took to troubleshoot and resolve these issues, showcasing your analytical thinking.
✨Emphasize Customer Service Experience
Since strong customer service skills are essential for this role, share examples of how you've built relationships with clients or managed expectations in past positions. This will demonstrate your ability to deliver a valued service.
✨Prepare for Technical Documentation Questions
Be ready to discuss your experience in writing clear documentation for various audiences. Prepare examples of documentation you've created, and how you tailored it to suit different technical skill levels.
