Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome visitors, provide shopping advice, and maintain shop presentation.
- Company: Join the National Trust, a leading heritage organisation preserving history for everyone.
- Benefits: Enjoy flexible hours, discounts, free entry to Trust places, and a substantial pension scheme.
- Why this job: Be part of a passionate team, learn new skills, and contribute to preserving history.
- Qualifications: Great customer service skills, team player, adaptable, and eager to learn.
- Other info: Complete an online assessment instead of a CV to apply.
Retail Team Member – ChesterfieldSummaryHardwick Hall is one of the National trust\’s discovery houses in Derbyshire. built by thte infamous Bess of Hardwick in the 1500s, it is a leading example of an elizabethan house. The estate currently attracts more than 500,000 visitors a year and the Stable shop within the Stableyard is going from strength to strength.With your love of working with people and desire to provide a great service, we’re looking for a Retail Team Member to welcome visitors and to answer their questions to help them make the most of their day.Salary:12.25 per hourContract/duration: Fixed term contract for 9 monthsHours/working pattern 7 hours per week. You\’ll mainly work one weekend day with some flexibility needed for weekday and evening work.For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.What it\’s like to work hereYou\’ll be part of a small team of 8 staff plus our team of volunteers who help with our retail and plant offer. Reporting to the Retail Manager, you\’ll be fully supported, helping you to integrate into the team and learn about all the wonderful products we sell and the stories behind them.To find out more about what it’s like to work within “Retail” at the National Trust, click here to watch our video.What you\’ll be doingAs a member of the retail team, you’ll be offering visitors help and advice with their shopping. You’ll have high standards of presentation in the shop while providing excellent service to all customers. You’ll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised.Who we\’re looking forWe’d love to hear from you if you’re: focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills. The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too. Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places Click here to find out more about the benefits we offer to support you.
Contact Detail:
leisurejobs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Team Member - Chesterfield
✨Tip Number 1
Familiarise yourself with the National Trust and its mission. Understanding their values and how they operate will help you connect with the team and demonstrate your passion for their work during the assessment.
✨Tip Number 2
Prepare to showcase your customer service skills. Think of examples from your past experiences where you've gone above and beyond for customers, as this will be crucial in the online assessment.
✨Tip Number 3
Practice your communication skills. Since you'll be interacting with visitors regularly, being able to convey information clearly and engagingly will set you apart during the assessment.
✨Tip Number 4
Be ready to demonstrate your teamwork abilities. Reflect on times when you've successfully collaborated with others, as this role requires working closely with a small team and volunteers.
We think you need these skills to ace Retail Team Member - Chesterfield
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Retail Team Member position entails. Focus on the skills and qualities they are looking for, such as customer service, teamwork, and adaptability.
Complete the Online Assessment: Since this role requires you to complete an online assessment instead of submitting a CV, make sure to prepare for it. Familiarise yourself with the types of questions that may be asked and reflect on your strengths and experiences related to customer service.
Showcase Your Passion: In your responses during the assessment, highlight your love for working with people and your desire to provide excellent service. Use specific examples from past experiences to demonstrate how you embody these qualities.
Follow Up: After completing the assessment, keep an eye on your email for any communication from the National Trust. If you don’t hear back within a reasonable time frame, consider sending a polite follow-up email to express your continued interest in the position.
How to prepare for a job interview at leisurejobs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent service. Share examples from your past experiences where you went above and beyond to help customers, as this role is all about making visitors feel welcome and valued.
✨Demonstrate Teamwork Skills
Since you'll be part of a small team, highlight your ability to work well with others. Discuss any previous experiences where you collaborated effectively with colleagues or volunteers, showcasing your adaptability and team spirit.
✨Familiarise Yourself with the National Trust
Before the interview, take some time to learn about the National Trust and its mission. Understanding their values and how your role contributes to their goals will show your genuine interest in the position and the organisation.
✨Prepare for the Online Assessment
As this role requires completing an online assessment, practice similar assessments if possible. This will help you feel more comfortable and confident when answering questions about your strengths and suitability for the role.
