Greet and welcome guests in a friendly and professional manner
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Check guests in and out efficiently
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Handle guest inquiries and provide accurate information about the hotel facilities and services
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Manage reservations and ensure all bookings are accurate
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Assist guests with special requests or needs during their stay
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Maintain a clean and organized front desk area
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Answer phone calls and direct them appropriately
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Handle guest complaints or concerns with patience and professionalism
We are seeking a skilled Hotel Receptionist to join our team. The ideal candidate should have a passion for hospitality, excellent communication skills, and the ability to provide exceptional guest services., Previous experience in a hotel or customer service role is preferred
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Proficiency in multilingual or bilingual communication is a plus
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Excellent phone etiquette and strong interpersonal skills
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Ability to work well under pressure in a fast-paced environment
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Strong attention to detail and organizational skills
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Knowledge of hospitality industry practices and standards
Joining our team as a Hotel Receptionist offers the opportunity to work in a dynamic environment, interact with diverse guests, and contribute to creating memorable experiences for our visitors. If you are passionate about hospitality and enjoy providing top-notch customer service, we would love to hear from you.
Contact Detail:
Best Western Recruiting Team