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- Tasks: Lead and inspire a team to deliver exceptional customer experiences in an outdoor retail environment.
- Company: Join Cotswold Outdoor, part of a group that champions outdoor enthusiasts and sustainability.
- Benefits: Enjoy a competitive salary, bonuses, discounts, generous holiday, and various health benefits.
- Why this job: Be part of a passionate team that values customer service and personal development in a vibrant culture.
- Qualifications: Experience in retail management, budgeting, and a passion for the outdoors is essential.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 32000 - 35000 £ per year.
Job Description
As part of the Outdoor and Cycle Concepts group, Cotswold Outdoor is joined by Runners Need and Snow + Rock to support outdoor enthusiasts by providing excellent customer service and a range of products from world leading brands, all whilst promoting and encouraging sustainability!
How will you make an impact?
Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:
- Leading, motivating, and mentoring the store team to adopt a customer first approach
- Performing core retail operational procedures relating to inventory and stock, audits, and banking
- Presenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaigns
- Communicating with our People and Product Development team to provide your team with opportunities for development and progression
- Demonstrating your understanding of KPI’s and performance metrics to analyse and improve your store’s performance
- Recruiting, training, and onboarding new colleagues with support from our People Resourcing team
You'll fit right in if…
- You have experience running a store including budgeting and planning, operational activities, and visual merchandising
- You lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventure
- You know how to build and develop a great team who share your passion for customer service and the outdoors
- You strive to continuously develop and improve yourself, the store, and your team
What's in it for you?
Colleagues make a company, so we believe in offering a total reward package that’s more than just base salary. As part of the O&CC team you’ll receive:
- Base salary of £32,000 – £35,000 per annum
- Bonus of up to £4,250 per annum
- 40-60% discount across our range of products
- 33 days holiday with the option to purchase additional holiday
- Company pension scheme
- Access to Perkbox, allowing you to save money all year round. Whether it’s supermarket savings or days out, the daily coffee or a summer holiday – there’s something to suit everyone’s lifestyle
- Critical Illness cover
- Life Assurance
- Private Medical Insurance
But there's more, for a full list of what we offer at O&CC check out our website – Rewards And Benefits – Outdoor and Cycle Concepts (oandcc.com)
Applications from all genders and backgrounds encouraged
O&CC aims to be an inclusive employer, where difference is celebrated, respected and encouraged. We truly believe that diversity of experience, perspectives, and background leads to a better organisation for our employees and customers, creating a learning environment and organisational culture that leverage diversity, allowing us all to flourish and keep our business growing.
Store Manager employer: Outdoor and Cycle Concepts Ltd
Contact Detail:
Outdoor and Cycle Concepts Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with the latest trends in outdoor retail and customer service. This knowledge will help you engage in meaningful conversations during the interview and demonstrate your passion for the industry.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales targets or improve customer satisfaction.
✨Tip Number 3
Understand the importance of visual merchandising and be ready to discuss how you would implement seasonal promotions in line with brand guidelines. This shows your alignment with the company's values and goals.
✨Tip Number 4
Research Cotswold Outdoor's commitment to sustainability and be prepared to share your thoughts on how you can contribute to this mission as a Store Manager. This will set you apart as a candidate who shares the company's vision.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Store Manager position. Understand the key responsibilities and required skills, such as customer service, team leadership, and operational management.
Tailor Your CV: Customize your CV to highlight relevant experience in retail management, budgeting, and visual merchandising. Use specific examples that demonstrate your ability to lead a team and improve store performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for outdoor activities and customer service. Mention how your values align with the company's commitment to sustainability and inclusivity.
Highlight Your Achievements: In both your CV and cover letter, include quantifiable achievements from previous roles, such as sales growth, successful team development, or effective inventory management. This will showcase your impact in past positions.
How to prepare for a job interview at Outdoor and Cycle Concepts Ltd
✨Show Your Customer-Centric Approach
Make sure to highlight your experience in providing excellent customer service. Share specific examples of how you've gone above and beyond to help customers find the right products for their needs.
✨Demonstrate Leadership Skills
Discuss your experience in leading and mentoring a team. Be prepared to talk about how you motivate your team to adopt a customer-first approach and how you handle challenges within the team.
✨Understand Retail Operations
Familiarize yourself with core retail operational procedures, including inventory management and visual merchandising. Be ready to discuss how you've successfully implemented these processes in previous roles.
✨Know Your KPIs
Be prepared to discuss key performance indicators and how you've used them to analyze and improve store performance. Show that you understand the importance of metrics in driving sales and enhancing customer experience.
