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- Tasks: Support the Operations team by managing customer communications and database systems.
- Company: Join Network Plus, a diverse and inclusive company committed to equal opportunities.
- Benefits: Enjoy a competitive salary and a comprehensive benefits package.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience in Utilities or Streetworks and strong IT skills are essential.
- Other info: We welcome applications from ex-Armed Forces personnel and celebrate diversity.
The predicted salary is between 28800 - 43200 £ per year.
Utilities Administrator Our Role As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems. Key Responsibilities We are looking for someone to: Provide a front-line telephone service to both internal and external customers Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time Ensure the collation, co-ordination and distribution of the operational job pack Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change Ensure that safety issues are reported in line with Company procedures Experience and Qualifications Experience within Utilities or Streetworks is essential for this role Previous experience in an administrative role Proficient IT skills in Microsoft Office Ability to prioritise workload and work to tight deadlines Exceptional attention to detail Salary and Benefits We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.#J-18808-Ljbffr
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Utilities Administrator
✨Tip Number 1
Familiarise yourself with the utilities and streetworks sector. Understanding the key players, regulations, and current trends will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves liaising with both internal and external customers, showcasing your ability to handle inquiries and resolve issues efficiently will set you apart from other candidates.
✨Tip Number 3
Highlight your IT proficiency, especially in Microsoft Office. Be prepared to discuss specific examples of how you've used these tools in previous roles to manage data or improve processes, as this is crucial for the position.
✨Tip Number 4
Demonstrate your organisational skills by preparing examples of how you've successfully prioritised tasks and met tight deadlines in past roles. This will show that you can handle the demands of the Utilities Administrator position effectively.
We think you need these skills to ace Utilities Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in utilities or streetworks. Emphasise any administrative roles you've held and showcase your proficiency in Microsoft Office.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills and experiences align with the role of Utilities Administrator.
Highlight Customer Service Skills: Since the role requires excellent customer service, provide examples in your application of how you've successfully managed customer interactions in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. Attention to detail is crucial for this role, so make sure your application reflects that.
How to prepare for a job interview at JobFlurry
✨Showcase Your Communication Skills
As a Utilities Administrator, you'll be the first point of contact for both internal and external customers. Make sure to demonstrate your excellent communication skills during the interview by providing clear and concise answers, and perhaps even role-playing a customer interaction.
✨Highlight Your Administrative Experience
Since previous experience in an administrative role is essential, be prepared to discuss your past roles in detail. Share specific examples of how you've managed databases, prioritised workloads, and met tight deadlines to show that you're well-equipped for the responsibilities of this position.
✨Emphasise Attention to Detail
Attention to detail is crucial for this role. During the interview, mention instances where your meticulous nature has helped prevent errors or improved processes. This will reassure the interviewer that you can maintain high standards in your work.
✨Prepare for Problem-Solving Questions
The role requires innovative thinking and problem-solving skills. Be ready to answer questions about how you've approached challenges in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
