Business Support Officer Apply now
Business Support Officer

Business Support Officer

Birmingham Full-Time 13 £ / hour
Apply now
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At a Glance

  • Tasks: Join the Street Scene and Parks team as a Business Support Officer, handling records and processing orders.
  • Company: Work with Birmingham City Council, Europe's largest local authority known for public service excellence.
  • Benefits: Enjoy a competitive pay of £13.45/hour, employee pension scheme, and unlimited career progression.
  • Why this job: Be part of a passionate team making a real impact in the community while gaining valuable experience.
  • Qualifications: Administration experience and strong communication skills are essential for success in this role.
  • Other info: This full-time position starts in January, with working hours from 7am to 2:50pm, Monday to Friday.

Full-time Business Support Officer, based in Yardley, Birmingham, January Start. £13.45 per hour

Your new company
Due to the partnership between Hays and Birmingham City Council, we are looking for a Business Support Officer to join the Street Scene and Parks team. Being the largest leading local authority in the whole of Europe, Birmingham City Council are renowned for their expertise in public services and endless opportunities. Birmingham City Council provides the city’s residents with a number of services to ensure stability within citizens daily lives.
Your new role
This is a full-time position, working fully on site in Yardley, New Bridge Depot. You will support the team by processing and maintaining vehicle records, staff records, annual leave tracking and hours. You will also be responsible for processing PO orders and invoices, tracking the use of Hand on Vibration equipment and collecting fuel receipts and processing VAT. You will also cover general ad in duties, e.g. photo copy, scanning, archiving, shredding etc. Working hours for this role are 7am – 2:50pm, Monday to Friday.
What you’ll need to succeed
Candidates with administration experience will benefit from this role, you will also need good communication and report building as you will liaise with your colleagues daily. This role will be to start in January, which before starting you will need to pass your reference and compliance checks, upon registration please have your 2 most recent employment details available for reference checks.
What you’ll get in return
As the biggest leading local authority in Europe with their reputation solely built upon their passionate investment people, your employment as a customer service advisor will be a rewarding perk of the job as you will be taking pride in the speed of service within Birmingham City Council as an organisation. You will receive an employee pension scheme and unlimited progression. You will also receive an hourly rate of pay of £13.45, in line with the new National Living Wage that will be paid weekly.
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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Business Support Officer employer: Hays

Birmingham City Council is an exceptional employer, offering a dynamic work environment in Yardley, Birmingham, where you can contribute to vital public services. With a strong commitment to employee growth and development, you will benefit from unlimited progression opportunities and a competitive hourly rate of £13.45, alongside a robust pension scheme. Join a passionate team that values your contributions and take pride in making a difference in the lives of residents across Europe’s largest local authority.
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Contact Detail:

Hays Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Officer

✨Tip Number 1

Familiarize yourself with Birmingham City Council's services and values. Understanding their mission will help you align your responses during the interview and demonstrate your commitment to public service.

✨Tip Number 2

Highlight your administration experience in previous roles. Be ready to discuss specific tasks you've handled that relate to processing records, managing invoices, or any relevant software you've used.

✨Tip Number 3

Prepare examples of how you've effectively communicated with colleagues in past positions. This role requires good communication skills, so showcasing your ability to build rapport will be beneficial.

✨Tip Number 4

Since this position starts in January, consider reaching out to current employees or networking within the council to gain insights about the team and work environment. This can give you an edge in understanding what they value in a candidate.

We think you need these skills to ace Business Support Officer

Administration Experience
Communication Skills
Report Building
Attention to Detail
Data Entry
Record Keeping
Invoice Processing
Time Management
Organizational Skills
Customer Service
Problem-Solving Skills
Basic IT Skills
Ability to Work Independently
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure to customize your CV to highlight relevant administration experience. Focus on skills like communication, record keeping, and any specific software you’ve used that relates to processing orders and invoices.

Craft a Strong Cover Letter: Write a cover letter that emphasizes your interest in the role and how your background aligns with the responsibilities of a Business Support Officer. Mention your ability to handle tasks like maintaining records and processing orders.

Highlight Relevant Skills: In your application, clearly outline your skills in report building and communication. These are crucial for liaising with colleagues and ensuring smooth operations within the team.

Prepare for Compliance Checks: Before applying, gather your two most recent employment details as they will be needed for reference checks. Being prepared will streamline the process once you submit your application.

How to prepare for a job interview at Hays

✨Show Your Administration Skills

Make sure to highlight your previous administration experience during the interview. Discuss specific tasks you've handled, such as processing records or managing invoices, to demonstrate your capability for the role.

✨Emphasize Communication Abilities

Since this role involves daily communication with colleagues, be prepared to discuss how you build rapport and effectively communicate in a team setting. Share examples of how you've successfully collaborated in past roles.

✨Be Ready for Compliance Questions

As you'll need to pass reference and compliance checks, be ready to discuss your employment history and any relevant details. Having your two most recent employment details handy will show you're organized and prepared.

✨Understand the Role's Responsibilities

Familiarize yourself with the specific duties of the Business Support Officer position, such as maintaining vehicle records and processing PO orders. This knowledge will allow you to ask insightful questions and show your genuine interest in the role.

Business Support Officer
Hays Apply now
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  • Business Support Officer

    Birmingham
    Full-Time
    13 £ / hour
    Apply now

    Application deadline: 2026-12-18

  • H

    Hays

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