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- Tasks: Support vulnerable individuals by managing tenancies and ensuring housing services run smoothly.
- Company: Join Adullam Homes, a dedicated housing association focused on empowering communities.
- Benefits: Enjoy a competitive salary, supportive work environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a collaborative and fulfilling role.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Based in Bolton, this role offers a chance to be part of a mission-driven team.
The predicted salary is between 20311 - 28767 £ per year.
Your new companyYou will be working for a large social housing companyas a tenancy Enforcement Support Officer in the Sheffield area.Your new roleAccurate collation and analysis of a variety of data to provide performance reports and to inform policy decision and interventions – including quality monitoring across the service.Accessing and analysing information held on computer systems, customer satisfaction surveys and case files.Maintain links with service partners and local communities to ensure that quantitative and qualitative data are shared and used to inform plans and strategiesProvide practical guidance and support in the development of strategies and delivery plans, including reviewing existing policy context, providing evidence and policy options appraisals and engaging with stakeholdersAssisting with policy/procedure, system development and training for ASB and Tenancy Management functionsInput, maintain, locate and retrieve sensitive data using computerised and manual systemsAccurate collation of information of a sensitive nature in relation to safeguarding meetingsProduce quality documents using a range of IT applicationsMaintain and update administrative records accurately and produce information as required, including update of customer codes on computer systemsEnsure all relevant policies and procedures are followed for the storage and transmission of sensitive dataProvide an efficient and ef…
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Sustainment Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable individuals and households in housing situations. Understanding these issues will help you demonstrate your empathy and commitment during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with tenancy sustainment. Attend local events or join online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 3
Research Adullam Homes Housing Association and their approach to tenancy sustainment. Being knowledgeable about their values and services will allow you to tailor your conversations and show genuine interest in their mission.
✨Tip Number 4
Prepare for potential interview questions by practising responses that highlight your experience in customer service and teamwork. Use examples that showcase your ability to handle challenging situations effectively.
We think you need these skills to ace Tenancy Sustainment Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of a Tenancy Sustainment Officer. Tailor your application to highlight how your skills and experiences align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in housing management, customer service, and support roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the job's demands.
Write a Strong Cover Letter: Your cover letter should express your passion for supporting vulnerable individuals and households. Mention specific examples from your past work that showcase your ability to deliver customer-focused services and manage tenancy effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Click To Hired
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Tenancy Sustainment Officer. Be prepared to discuss how your skills and experiences align with the key tasks, such as tenancy management and supporting vulnerable individuals.
✨Showcase Your Empathy
As this role involves working with vulnerable individuals, it's crucial to demonstrate your empathy and understanding during the interview. Share examples from your past experiences where you've successfully supported others or resolved conflicts.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential challenges you might face in the role and how you would handle them, particularly regarding tenancy management and ensuring fair access.
✨Research Adullam Homes
Familiarise yourself with Adullam Homes Housing Association and its mission. Understanding their values and services will help you tailor your responses and show your genuine interest in contributing to their goals.
