designate general manager (Basé à London)

As a general manager at Wagamama, you’ll be leading a restaurant team in the Wagamama way, living and breathing our people promise, values, and embodying core leadership behaviours. You’ll be responsible for:

• Driving sales
• Inspiring your team to deliver a great guest experience, striving to exceed expectations
• Developing and growing your team, ensuring they are engaged, motivated, and delivering results

Benefits include:

• Up to £8,000 a year bonus opportunity
• Private medical insurance + pension scheme
• Dedicated 6-week training programme
• £14 - £25 of free food allowance on every shift
• 50% discount at Wagamama + 30% off all other TRG brands with family and friends
• Internal progression opportunities | Fully funded apprenticeship programmes to support your growth
• 28 days holiday
• Kintsugi wellness: access to counsellors, cycle to work scheme, discounted gym + leisure
• Family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents
• Financial wellbeing support: access to salary-repaid loans for urgent financial needs

What we look for:

• An experienced hospitality general manager capable of leading a restaurant team with positive behaviour and actions, driving performance in a fast-paced, complex environment
• A strong communicator who engages in real conversations with consideration and care, ensuring your team feels heard and supported
• Experience in understanding and managing the financial performance of a restaurant, including budget management and identifying opportunities
• Comfortable managing team labour and reacting to changing demands
• A passionate leader experienced in team performance and development
• Someone who cares about creating an inclusive environment where the team feels respected and belonging
• A forward-thinking problem solver, able to make quick decisions
• An inspiring leader who engages their team to nourish and flourish in their roles and careers

The Wagamama Way: Kaizen, meaning ‘good change,’ is at the core of our philosophy. It influences every dish we create and encourages us to find better ways in all we do—our food, our thinking, our work. It has to be fresh. We are committed to championing change in our communities and the planet. With three decades of acting differently, we celebrate diversity and appreciate personality over perfection. We welcome everyone and their unique stories. We promise to support you, build trust, and create safe spaces for real conversations with open hearts and minds. All we ask is for you to dish up what makes you different.