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For Companies At a Glance
- Tasks: Be the go-to person for customers, driving sales and building strong relationships.
- Company: Join a dynamic company focused on innovative solutions in the science and IT sectors.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work culture.
- Why this job: Make a real impact by helping customers succeed while growing your own skills and network.
- Qualifications: Bachelor’s Degree in Science, IT, or Business; experience in account management preferred.
- Other info: Ideal for those passionate about customer success and looking to thrive in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Be the representative of company to the customer. The Account Manager operates as primary contact with customer account; with a focus to improve economic profitability; increase customer loyalty; secure retention; and drive value expansion. Act as trusted partner to existing customers. Exhibits high level of integrity; honesty; keeping commitments and presenting information completely and accurately to both internal and external customers. Monitor and maintains customer satisfaction through direct contact.
Responsibilities:
- Identify additional business opportunities and maintain a strong sales funnel.
- Generate additional business by effectively managing opportunities.
- Responsible for driving profitable revenue and closing opportunities within targeted named accounts.
- Investigates and understands the customers and their business environment including goals; objectives and strategies.
- Work closely with sales specialist to deliver excellent product presentations.
- Design and deliver unique solutions that result in improved outcomes for customer.
- Responsible for selling total solutions to target; non-enterprise accounts (high-risk / upselling renewals; new business).
- Establish and build deep understanding of customer and stakeholder needs.
- Maintains a detailed understanding of customer decision makers and influencers; builds and preserves customer relationships to leverage in driving new sales and protecting base business.
- Analyze impact of market trends and factors on customers.
- Develop strategic account plans for closing deals and achieving sales goals.
- Negotiating long term contracts resulting in long-term commitments.
- Respond to RFIs and RPFs in a professional and timely manner.
Education: Bachelor’s Degree in Science, IT or Business subject
Experience:
- Laboratory or Science-based industry experience
- Account management experience in a software selling context
Account Manager (LIMS) employer: Confidential Company
Contact Detail:
Confidential Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager (LIMS)
✨Tip Number 1
Familiarize yourself with the laboratory and science-based industry. Understanding the specific challenges and needs of customers in this field will help you position yourself as a knowledgeable partner.
✨Tip Number 2
Network with professionals in the industry to gain insights into customer pain points and potential business opportunities. Attend relevant conferences or webinars to connect with key decision-makers.
✨Tip Number 3
Develop strong negotiation skills, as closing long-term contracts is a crucial part of the role. Practice your negotiation techniques in various scenarios to build confidence.
✨Tip Number 4
Stay updated on market trends and how they impact customer needs. This knowledge will enable you to tailor your solutions effectively and demonstrate your value to potential clients.
We think you need these skills to ace Account Manager (LIMS)
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities of an Account Manager in the LIMS context. Highlight your experience in managing customer relationships and driving sales in your application.
Tailor Your CV: Customize your CV to reflect relevant experience in account management, particularly in the laboratory or science-based industry. Emphasize your skills in customer satisfaction, sales strategies, and solution delivery.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's goals and how your background aligns with their needs. Mention specific examples of how you've successfully managed accounts and driven profitability.
Showcase Your Integrity: In your application, emphasize your commitment to integrity and honesty. Provide examples of how you've maintained strong relationships with customers and delivered accurate information in previous roles.
How to prepare for a job interview at Confidential Company
✨Understand the Customer's Business
Before the interview, research the company and its customers. Understand their goals, objectives, and challenges. This will help you demonstrate how you can be a trusted partner and add value to their business.
✨Showcase Your Sales Experience
Be prepared to discuss your previous account management experiences, especially in a software selling context. Highlight specific examples where you successfully closed deals or expanded business with existing clients.
✨Demonstrate Integrity and Honesty
Since integrity is crucial for this role, be honest about your experiences and capabilities. Share instances where you kept commitments and presented information accurately, as this will resonate well with the interviewers.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle customer relationships. Prepare scenarios where you had to negotiate contracts or manage difficult customer situations, showcasing your strategic thinking.
