Services Co ordinator/Manager Apply now
Services Co ordinator/Manager

Services Co ordinator/Manager

Full-Time 30500 £ / year
Apply now
H

At a Glance

  • Tasks: Coordinate customer inquiries and support the service department's daily operations.
  • Company: Join a prestigious company known for exceptional machinery and equipment sales support.
  • Benefits: Work with an excellent team and gain valuable experience in a supportive environment.
  • Why this job: This role offers hands-on experience, teamwork, and the chance to contribute to a respected organization.
  • Qualifications: Previous office experience is required; all other training will be provided.
  • Other info: Opportunity for career growth and involvement in various administrative tasks.

Are you seeking a challenging new job role

Your new company Do you want to work for a prestigious company, which provide machinery and equipment sales support and servies which go above and far beyond

Your new role

  • Receives and directs and may action internal and external customer inquiries for the department.
  • Shares daily discussions with the Service Manager to review workshop performance and to address any specific issues.
  • Collaboratively works with all departments to create a team led approach.
  • Checks work orders before submission to Service Manager end customers.
  • Maintains service department filing, records and department information.
  • Processes any service documentation such as invoices and purchase orders as required by the manager and invoices in a timely manner to ensure prompt cash flow.
  • Assists in maintaining health and safety records and ensures these practices are followed.
  • Attends any work-related training required by the manager to achieve the company goals.
  • Opens work orders as directed by the Outlet Service Manager and maintains control until they are closed and invoiced.
  • Coordinates enrolment and follow-up of training attendance as directed.
  • May process warranty and/or product improvement claims, including the computation of charges, submission and follow-up.
  • May update customer information in various systems.
  • May be required to handle cash or process banking.
  • Carry’s out any additional administrative duties as required by the service manager in support of the department or company goals.
  • What you’ll need to succeed Previous office experience is required, all other training will be provided

    What you’ll get in return The opportunity to work for an excellent team within a prestigious organisation

    What you need to do now

    If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
    If this job isn’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #

    Services Co ordinator/Manager employer: Hays

    Join a prestigious company that values teamwork and excellence in service delivery. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring you thrive in your role as a Services Coordinator/Manager. Our collaborative work culture fosters innovation and support, making it an ideal environment for those seeking meaningful and rewarding employment.
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    Contact Detail:

    Hays Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Services Co ordinator/Manager

    ✨Tip Number 1

    Familiarize yourself with the machinery and equipment industry. Understanding the products and services offered by the company will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

    ✨Tip Number 2

    Highlight your previous office experience in your discussions. Be prepared to share specific examples of how you've successfully managed customer inquiries or collaborated with different departments in past roles.

    ✨Tip Number 3

    Showcase your organizational skills. Since the role involves maintaining records and processing documentation, be ready to discuss how you have effectively managed similar tasks in previous positions.

    ✨Tip Number 4

    Express your willingness to learn and adapt. The job description mentions that training will be provided, so emphasize your eagerness to develop new skills and contribute to the team's success.

    We think you need these skills to ace Services Co ordinator/Manager

    Customer Service Skills
    Organizational Skills
    Attention to Detail
    Communication Skills
    Team Collaboration
    Time Management
    Problem-Solving Skills
    Administrative Skills
    Record Keeping
    Health and Safety Knowledge
    Basic Financial Acumen
    Training Coordination
    Adaptability
    Proficiency in Office Software

    Some tips for your application 🫡

    Understand the Role: Take the time to thoroughly read the job description. Understand the key responsibilities and required skills for the Services Coordinator/Manager position, so you can tailor your application accordingly.

    Highlight Relevant Experience: In your CV and cover letter, emphasize any previous office experience you have. Mention specific tasks or projects that relate to customer inquiries, service documentation, or team collaboration.

    Showcase Teamwork Skills: Since the role involves working collaboratively with various departments, provide examples of how you've successfully worked in a team environment. This could be through past job experiences or relevant projects.

    Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter. Check for any spelling or grammatical errors, as well as ensuring that all information is clear and concise.

    How to prepare for a job interview at Hays

    ✨Understand the Company Culture

    Before your interview, take some time to research the company's values and culture. This will help you align your answers with what they are looking for and show that you are a good fit for their team.

    ✨Prepare for Customer Interaction Scenarios

    Since the role involves handling customer inquiries, be ready to discuss how you would manage different customer scenarios. Think of examples from your past experience where you successfully resolved issues or improved customer satisfaction.

    ✨Highlight Your Organizational Skills

    The job requires maintaining records and processing documentation. Be prepared to share specific examples of how you have effectively organized tasks or managed multiple responsibilities in previous roles.

    ✨Show Willingness to Learn

    The company mentions that all other training will be provided. Emphasize your eagerness to learn new skills and adapt to the company's processes, which will demonstrate your commitment to personal and professional growth.

    Services Co ordinator/Manager
    Hays Apply now
    H
    • Services Co ordinator/Manager

      Full-Time
      30500 £ / year
      Apply now

      Application deadline: 2026-12-18

    • H

      Hays

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