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- Tasks: Keep our clubs looking sharp and ensure a top-notch guest experience.
- Company: Join Village Hotel Club, where fun meets hospitality in lively, modern spaces.
- Benefits: Enjoy free health memberships, discounts on stays, and flexible hours.
- Why this job: Be part of a vibrant team that values personality and offers exciting training opportunities.
- Qualifications: Passion for hospitality, great communication skills, and a knack for customer service.
- Other info: Guaranteed birthday off and mental health support included!
The predicted salary is between 24000 - 36000 £ per year.
Leisure Assistant – Filton
Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.
So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form or perfecting the poolside, you’ll just love to stay on top of your game.
You recognise that our members have a certain standard when it comes to their fitness experience. So you’ll be hell-bent on making it one that keeps the smiles coming. Expect a varied day-to-day that includes cleanliness, hygiene, refining our awesome guest experience and taking care of the pool area, such as responding to poolside alarms.
Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.
Join us and we can offer you benefits such as
– Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth 1,500 a year.
– Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from 35 with a friend and even grab an excellent breakfast.
– Friends and Family discounted stays from 49 including breakfast
– 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
– 30% discount on and off shift in our Village Hotel Starbucks stores
– Excellent training and development including our Rising Stars and Talent Academy programmes
– A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
– Discounts and cashback offers on many High Street Brands and Supermarkets.
– A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
– Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
– Financial wellbeing support and salary drawdown via Wagestream
– Access to our Employee Assistance Programme, offering support and counselling
– Flexible working hours
– A fun, supportive and inclusive work environment with regular team events
– Excellent Reward and Recognition Incentive schemes
– Anniversary rewards for key milestones of service
– Electric car salary sacrifice scheme
– Have your birthday off guaranteed
– Discounted Health Cash plan and Sick pay Insurance.
– A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
– Enhanced maternity and paternity benefits and pay
– Company Pension scheme
– Life Insurance
T&C’s apply based on your contract
But what we need from you
-A passion for everything hospitality, leisure and fitness
-A smile and ability to talk to everyone
-The ability to deliver outstanding customer service leading to exceptional member satisfaction
-Solutions orientated with an eye for spotting issues before they happen
-Ability to work in compliance with company and legal guidelines, keeping yourself, colleagues and customers safe
Please note – All offers are subject to a successful DBS check in this role
Come and be part of something new & something special – Work, Grow & Play the Village Way!
Leisure Assistant - Filton employer: Village Hotels
Contact Detail:
Village Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Assistant - Filton
✨Tip Number 1
Show your passion for hospitality and fitness during the interview. Share personal experiences that highlight your enthusiasm for creating a positive guest experience, as this aligns perfectly with our values.
✨Tip Number 2
Familiarize yourself with the specific facilities and services we offer at Village Hotel Club. Being knowledgeable about our amenities will help you demonstrate your commitment to maintaining high standards.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. We value solutions-oriented individuals, so think of examples where you've successfully resolved issues or improved guest satisfaction.
✨Tip Number 4
Emphasize your ability to work in a team and contribute to a fun, inclusive environment. Highlight any previous experiences where you collaborated with others to enhance the overall guest experience.
We think you need these skills to ace Leisure Assistant - Filton
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Leisure Assistant at Village Hotel Club. Highlight your passion for hospitality, leisure, and fitness in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in customer service and any previous roles in hospitality or leisure. Emphasize your ability to maintain cleanliness and provide exceptional guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific examples of how you've contributed to a positive environment in past positions.
Highlight Soft Skills: In your application, emphasize your communication skills, problem-solving abilities, and your knack for spotting issues before they arise. These are crucial for ensuring member satisfaction.
How to prepare for a job interview at Village Hotels
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality and leisure industry during the interview. Share specific examples of how you've contributed to creating a positive guest experience in previous roles.
✨Demonstrate Customer Service Skills
Prepare to discuss situations where you provided outstanding customer service. Highlight your ability to handle challenges and ensure member satisfaction, as this is crucial for the Leisure Assistant role.
✨Emphasize Teamwork and Communication
Since you'll be working in a lively environment, showcase your ability to communicate effectively with team members and guests. Share experiences that demonstrate your teamwork skills and how you contribute to a fun atmosphere.
✨Be Solutions-Oriented
The job requires spotting issues before they arise. Be ready to discuss how you've proactively identified and resolved problems in past positions, showing that you can maintain high standards in cleanliness and safety.
