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For Companies At a Glance
- Tasks: Support on-prem services and assist with hardware/software issues.
- Company: Join a large, growing private sector organization in Guildford.
- Benefits: Enjoy a salary up to £40,000, bonus scheme, and private healthcare.
- Why this job: Get hands-on experience, work on exciting projects, and develop your skills.
- Qualifications: Experience with Microsoft Office, Windows, and IT service/desktop support required.
- Other info: Permanent role with opportunities for training and career progression.
IT Support Enginner, Permanent, Fully on-site 5 days in Guildford, Salary up to £40,000
IT Support Engineer
A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Support Engineer to support the on-prem services and get involved in hardware/software support. This is a permanent role with a requirement to be in the office 5 days a week in Guildford.
The Role
As an IT Support Engineer, you will be working closely with the IT and wider teams across the organisation to support on software/hardware set ups and IT support. You will be getting involved in varied projects across IT including involvement in new upgrades, virtualisation software being replaced and helping install brand new equipment for the organisations use.
A hands-on role, handling equipment and providing solution to IT issues. You will also assist in ensuring IT Systems and procedures are documented.
Overall, the IT Support Technician requires an individual with a ‘get stuck in’ attitude, prior experience within a service desk or technician environment, and a friendly personality to join a great team. There are opportunities to progress, develop and upskill with training provided.
What you’ll need to succeed
What you’ll get in return
What you need to do nowIf you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #
IT Support Engineer employer: Hays
Contact Detail:
Hays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarize yourself with the specific technologies mentioned in the job description, such as Microsoft Office, Windows, and Active Directory. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of past IT issues you've resolved. Be ready to discuss these experiences during the interview to highlight your practical knowledge and 'get stuck in' attitude.
✨Tip Number 3
Since this role emphasizes teamwork, think about how you can illustrate your strong communication and interpersonal skills. Prepare to share instances where you've successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Research the company culture and values of the organization in Guildford. Understanding their environment will help you tailor your responses and show that you're a great fit for their team.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly with Microsoft Office, Windows, and Active Directory. Use specific examples to demonstrate your hands-on experience with hardware and software.
Craft a Strong Cover Letter: Write a cover letter that showcases your 'get stuck in' attitude and your ability to work well in a team. Mention any previous roles in service desk or technician environments and how they have prepared you for this position.
Highlight Communication Skills: Since strong communication and interpersonal skills are essential for this role, provide examples in your application of how you've effectively communicated with team members or clients in past positions.
Show Enthusiasm for Development: Express your eagerness for ongoing training and personal development in your application. Mention any relevant certifications or courses you have completed or are interested in pursuing.
How to prepare for a job interview at Hays
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with hardware and software. Highlight specific examples where you've successfully resolved IT issues or contributed to projects involving upgrades or installations.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice explaining technical concepts in simple terms. Be ready to showcase how you've effectively collaborated with teams in the past.
✨Emphasize Your 'Get Stuck In' Attitude
The company values a proactive approach. Share instances where you took initiative in previous roles, whether it was troubleshooting an issue or leading a project.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the team dynamics, ongoing projects, and opportunities for training and development within the organization.
