At a Glance
- Tasks: Supervise damp and mould projects, ensuring quality and efficiency in service delivery.
- Company: Join Fortus, a dynamic maintenance contractor focused on property services.
- Benefits: Enjoy a supportive work environment with opportunities for professional growth and development.
- Why this job: Be part of a team that values innovation and customer satisfaction while making a real impact.
- Qualifications: Trade qualifications in plumbing, carpentry, or electrical work; supervisory experience preferred.
- Other info: A full clean UK driving licence is required.
The predicted salary is between 36000 - 60000 Β£ per year.
Fortus are currently representing a maintenance contractor who are looking for a Damp & Mould Supervisor to join their property services division. This position is working on a newly won contract based in the Romford postal area.
Responsibilities include:
- Liaising with the works scheduling team and sub-contractors to ensure accuracy of job information, timely report submissions, suitable allocation of work, and invoicing.
- Carrying out pre and post inspections to ensure a good standard to work.
- Assisting the Service Delivery Manager (SDM) in managing the contractors to ensure excellent service delivery, continually looking for process improvements to improve efficiency, costs, and meet agreed targets.
- Supporting the SDM by providing data, reports and MI (e.g. for quality control and budgetary data).
- Stakeholder and people management: performance monitoring, attend monthly sub-contractor meetings, liaising with internal and external customers such as legal departments, client representatives, local authorities etc.
- Managing the day-to-day administration of the team.
- Attending client/stakeholder panels, consultations, and other meetings.
- Pro-actively engaging with and acting as a point of contact for customers, ensuring all queries and complaints are resolved swiftly.
Skills, Qualifications & Experience:
- Trade specific qualification(s) e.g. in plumbing, carpentry, electrical, or a repairs sector common trade.
- Good IT literacy (including MS Office programmes (Microsoft Excel, Word, PowerPoint, Outlook, Teams) and ability to use relevant job management systems (knowledge of accuserv system would be advantageous).
- Specialist knowledge/qualifications/qualifying experience of Damp & Mould and/or Legal Disrepair is essential.
- Prior experience in a Supervisory role (ideally within a responsive repairs/minor works environment).
- Strong communication and interpersonal skills with a range of stakeholders (written and verbal).
- Numeracy and analytical skills - an ability to understand data.
- Personal resilience: ability to work under pressure and to meet deadlines.
- Leadership & people management skills.
- Commercial acumen and an appreciation for business cost efficiency.
- A hands-on and solutions-based approach, with a positive βcan doβ attitude.
- Strong customer focus and ability to use initiative.
- Good attention to detail and accuracy skills.
- Prior management of specialist sub-contractors would be preferred.
- Full clean UK driving licence.
If you are interested please apply directly or contact Josh Fenn for more information.
Damp & Mould Supervisor employer: Fortus Recruitment
Contact Detail:
Fortus Recruitment Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Damp & Mould Supervisor
β¨Tip Number 1
Familiarise yourself with the specific requirements of the Damp & Mould Supervisor role. Understand the key responsibilities, such as liaising with subcontractors and managing service delivery, so you can speak confidently about how your experience aligns with these tasks during interviews.
β¨Tip Number 2
Network with professionals in the property services sector, especially those who have experience in damp and mould management. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the challenges they face.
β¨Tip Number 3
Brush up on your IT skills, particularly with Microsoft Office and any job management systems like Accuserv. Being proficient in these tools will not only help you in the role but also demonstrate your commitment to staying current with industry standards.
β¨Tip Number 4
Prepare examples of your past supervisory experiences, particularly in responsive repairs or minor works environments. Highlight your leadership skills and how you've successfully managed teams or projects, as this will be crucial in showcasing your fit for the position.
We think you need these skills to ace Damp & Mould Supervisor
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in damp and mould management, as well as any supervisory roles you've held. Use specific examples that demonstrate your skills in stakeholder management and process improvement.
Craft a Strong Cover Letter: In your cover letter, address the key responsibilities mentioned in the job description. Explain how your background in property services and your trade qualifications make you an ideal candidate for the Damp & Mould Supervisor role.
Showcase Relevant Skills: Emphasise your IT literacy, particularly with MS Office and any job management systems you are familiar with. Highlight your analytical skills and ability to manage data effectively, as these are crucial for the role.
Prepare for Interviews: If selected for an interview, be ready to discuss your previous experiences in detail. Prepare examples of how you've successfully managed teams, resolved customer complaints, and improved service delivery in past roles.
How to prepare for a job interview at Fortus Recruitment
β¨Showcase Your Technical Knowledge
Make sure to highlight your qualifications and experience related to Damp & Mould. Be prepared to discuss specific cases where you've successfully managed similar issues, demonstrating your expertise in the field.
β¨Demonstrate Leadership Skills
As a supervisor, you'll need to show that you can lead a team effectively. Prepare examples of how you've managed teams in the past, focusing on your communication and interpersonal skills to ensure everyone is on the same page.
β¨Prepare for Stakeholder Engagement
Since the role involves liaising with various stakeholders, think about how you would handle different scenarios. Be ready to discuss your approach to resolving conflicts or complaints swiftly and effectively.
β¨Emphasise Your Problem-Solving Abilities
The job requires a hands-on and solutions-based approach. Prepare to share examples of challenges you've faced in previous roles and how you overcame them, showcasing your analytical skills and attention to detail.