Senior Interaction Designer

Senior Interaction Designer

About the Role

We are working with a leading public sector organisation that is seeking a Senior Interaction Designer to help shape user-centred digital services. This role is focused on designing accessible, inclusive, and seamless user experiences. You’ll be part of a multidisciplinary, agile environment, collaborating with researchers, developers, and stakeholders to create impactful digital solutions.

Key Responsibilities:

• Design digital services that prioritise user needs.
• Work effectively in an agile, fast-paced environment, adapting to changing requirements.
• Use research and analytics to understand users, identify service challenges, and test design solutions.
• Champion accessibility and inclusion while ensuring compliance with relevant standards.
• Collaborate with teams across the organisation to develop shared design patterns.
• Engage with stakeholders and communicate design decisions effectively.

Skills/Experience:

• Experience designing clear, usable, and accessible digital interfaces for web, apps, or other platforms.
• Strong understanding of accessibility (WCAG) and inclusive design principles.
• Experience guiding, mentoring, and supporting team members.
• Ability to make informed design decisions based on user research.
• Strong stakeholder management skills with the ability to negotiate key design decisions.
• Experience in running workshops or co-design activities.
• Familiarity with design systems and working closely with developers to create reusable patterns.