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- Tasks: Supervise and support staff at waste sites, deliver training, and ensure safety compliance.
- Company: Thrive Oldham partners with Leicestershire Council to enhance community services.
- Benefits: Earn £16.00 per hour with potential overtime; some remote work options available.
- Why this job: Join a hands-on role that makes a real impact in your community while developing leadership skills.
- Qualifications: Good IT, interpersonal, numeracy, and literacy skills; valid UK driver's license required.
- Other info: Weekend work is mandatory; PPE and uniform provided, including a Body Worn Camera.
Thrive Oldham are working 2 new Area Supervisor roles for Leicestershire Council. The role is very much a hands-on supervisory role. It will require travelling to the Council’s RHWSs and WTSs daily to undertake: – HR related tasks (supporting the onboarding process for new starters, undertaking one to ones, return to works, low-level policy discussions) Delivery of training through workbooks and / or supporting those completing learning through e-learning Developing and delivering toolbox talks and other training packages / safety briefings Monitoring and enforcing the Council’s safe systems of work and risk assessments for all site operations Ensuring records for waste movements are accurate and appropriately filed Monitoring and enforcing the Council’s Quality Management System for processes at the RHWS Issuing and monitoring / recording PPE and uniforms to staff Driving from time to time a Council 3.5 tonne box van Handling of low-level complaints from customers face to face, by telephone and by email. We will provide PPE and may be some uniform requirements, particularly the potential wearing of a Body Worn Camera (BWC). The BWC will only record and make footage available for download, if activated by the holder. These are part of uniform for all field-based staff, unless reasonable adjustments should be considered. The ideal candidate will have: – Essential Good IT skills Good interpersonal skills Good numeracy and literacy skills Experience of dealing with customers Experience of line managing multiple staff Experience of delivering training packages Valid UK drivers’ licence for driving up to a 3.5 tonne vehicle, access to own vehicle and insurance to cover business useDesirable Have a valid and relevant Certificate of Technical Competence with the appropriate evidence of continued competence Experience of driving a vehicle up to 3.5 tonnesWorking days and hours: Working pattern to be agreed with line manager based on 37 to 40 hours per week across 7 days. Weekend work is mandatory, a minimum of 1 in 3 but will consider more frequent of the successful candidate prefers. Overtime is likely to be available. The role will mainly be field based, travelling to RHWSs and WTSs. There may be some ability to work from home or from County Hall, but this is expected to be minimal. The role is a supervisor of site staff across all the Council’s waste sites. £16.00 per hour Please contact Thrive Oldham for more information INDOLD
Area Supervisor employer: Thrive Group
Contact Detail:
Thrive Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Supervisor
✨Tip Number 1
Familiarize yourself with the Council's waste management policies and procedures. Understanding these will not only help you in the interview but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight your experience in delivering training and managing staff during your conversations. Be ready to share specific examples of how you've successfully trained others or handled team dynamics.
✨Tip Number 3
Prepare to discuss your IT skills and how they can be applied in this role. Being tech-savvy is essential, so think of instances where you've used technology to improve processes or communication.
✨Tip Number 4
Since the role involves customer interaction, practice your approach to handling complaints. Show that you can remain calm and professional while resolving issues effectively.
We think you need these skills to ace Area Supervisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Area Supervisor position. Understand the key responsibilities and required skills, such as HR tasks, training delivery, and customer interaction.
Tailor Your CV: Customize your CV to highlight relevant experience, especially in line management, training delivery, and customer service. Use specific examples that demonstrate your skills in these areas.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the organization. Mention your relevant experience and how it aligns with the responsibilities of the Area Supervisor position.
Highlight Your Qualifications: If you have a Certificate of Technical Competence or any other relevant qualifications, make sure to mention them prominently in your application. This can set you apart from other candidates.
How to prepare for a job interview at Thrive Group
✨Show Your Hands-On Experience
Since the role is very much hands-on, be prepared to discuss your previous supervisory experience. Highlight specific examples where you successfully managed teams and handled HR-related tasks.
✨Demonstrate Your Training Skills
The position requires delivering training and toolbox talks. Share instances where you've developed or delivered training packages, and emphasize your ability to engage and educate staff effectively.
✨Highlight Your Customer Service Skills
You'll be handling low-level complaints from customers. Prepare to talk about your experience in customer service, focusing on how you resolved issues and maintained positive relationships.
✨Discuss Your IT Proficiency
Good IT skills are essential for this role. Be ready to discuss the software and tools you are familiar with, especially those related to record-keeping and monitoring systems.
