At a Glance
- Tasks: Support colleagues with employee relations queries and provide expert advice over the phone.
- Company: Join Connells Group, a diverse and inclusive employer committed to equal opportunities.
- Benefits: Enjoy flexible working options, including remote work, and a supportive team environment.
- Why this job: Make a real impact by helping managers navigate employee relations and improve workplace culture.
- Qualifications: Experience in employee relations is preferred; strong communication skills are essential.
- Other info: We encourage applications from all backgrounds, even if you don't meet every requirement.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for an exceptional Employee Relations Specialist who can deliver a first class customer focused service by providing specialist support and advice, predominantly over the telephone, to colleagues throughout our business.This role is predominantly based in Milton Keynes with some flexibility to work from home.Your responsibilities will include:Resolving and responding to employee relations related queries escalated from the ER Advisory team, or via the ER Team Manager.Working closely with the other ER Specialists and ER Advisory team, you will apply relevant employee relations approaches and solutions, in line with our ER / People support model, to provide clarity and support to our Managers, business leaders and teams.Consistently delivering a professional and proactive approach, enabling managers to achieve their objectives, through coaching, and the provision of ER advice that is prompt, persuasive, effective, and evaluates risk. This will include areas such as: Grievance, Disciplinary, Absence Management, Tribunals etc.Providing training to the ER Advisors, being a role model and offering support and guidance where appropriate.Supporting changes to and / or the implementation of any new ER policies and procedures. Working collaboratively with colleagues to ensure full understanding and embedding of new ways of working.Proactively identifying trends and opportunities to improve the ER support and service for our people. Working collaboratively with colleagues to use this insight to evolve and develop ER approaches and solutions.Working closely with colleagues in the People Team, business teams for Employment Tribunal cases; gathering information, managing and coordinating all activity required throughout the process.Working in collaboration with our Group Organisation Change Team on Group-wide project implementation.We are looking for someone who has:Employee Relations case management experience ideally in a larger organisation, including disciplinary, grievance, performance, absence, ill health, flexible working, contractual changes, and management of Employment Tribunal Claims.CIPD or relevant qualification (desirable but not essential).Ability to successfully coach and influence colleagues.Excellent written and oral communication skills, with the ability to present clear, well-structured work.The ability to make logical, well-balanced and reasoned decisions.Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Employee Relations Specialist
✨Tip Number 1
Familiarise yourself with common employee relations issues such as grievances, disciplinary actions, and absence management. Understanding these topics will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Network with current or former Employee Relations Specialists to gain insights into the role and the company culture. This can provide you with valuable information that you can reference in your discussions with us.
✨Tip Number 3
Prepare examples of how you've successfully coached or influenced colleagues in previous roles. Being able to articulate these experiences will demonstrate your capability to fulfil the responsibilities of the position.
✨Tip Number 4
Stay updated on current employment laws and best practices in employee relations. Showing that you are knowledgeable about the latest trends will set you apart from other candidates and show your commitment to the field.
We think you need these skills to ace Employee Relations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in employee relations, particularly in areas like grievance and disciplinary processes. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the responsibilities outlined in the job description, and provide examples of how you've successfully coached and influenced colleagues in the past.
Showcase Communication Skills: Since excellent written and oral communication skills are crucial for this role, ensure that your application is free from errors and clearly structured. Consider including a brief example of a situation where your communication made a significant impact.
Highlight Continuous Improvement: Demonstrate your proactive approach by mentioning any initiatives you've taken to improve employee relations support or processes in previous roles. This shows that you can identify trends and implement effective solutions.
How to prepare for a job interview at LinkedIn
✨Understand Employee Relations Fundamentals
Make sure you have a solid grasp of key employee relations concepts such as grievance handling, disciplinary procedures, and absence management. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Prepare Real-Life Examples
Think of specific instances from your past experience where you successfully managed employee relations issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and ability to influence others.
✨Showcase Your Communication Skills
Since the role involves providing advice predominantly over the phone, practice articulating your thoughts clearly and concisely. You might even want to conduct mock interviews with a friend to refine your verbal communication and ensure you can present information effectively.
✨Demonstrate a Collaborative Mindset
Highlight your ability to work collaboratively with various teams, especially in relation to implementing new policies or managing tribunal cases. Be prepared to discuss how you've previously worked with others to achieve common goals, as this is crucial for the role.