At a Glance
- Tasks: Join us as a Medical Secretary, supporting expectant mothers with care and administrative tasks.
- Company: London Pregnancy Clinic offers top-notch services in women's health with over 100 years of expertise.
- Benefits: Enjoy a competitive salary, ongoing training, and a supportive work environment.
- Why this job: Make a real impact in women's health while working in a warm, collaborative atmosphere.
- Qualifications: Previous admin experience is essential; healthcare experience is a plus.
- Other info: Training provided for clinical software; ideal for those passionate about women's health.
The predicted salary is between 28800 - 43200 £ per year.
Medical SecretaryLocation: London Pregnancy ClinicJob Type: Full-timeAbout UsLondon Pregnancy Clinic is a state-of-the-art diagnostic centre dedicated to providing exceptional care for expectant mothers. With over 100 years of combined expertise in Obstetrics, Gynaecology, Fertility, Genetics, and Fetal Medicine, our team is recognised for delivering advanced ultrasound imaging and comprehensive prenatal assessments. We specialise in a wide range of pregnancy scans and Non-Invasive Prenatal Testing (NIPT), with a particular emphasis on fetal cardiac evaluation. Our warm, supportive environment is designed to offer personalised care tailored to each patient’s unique journey.The RoleWe are seeking a reliable, compassionate, and highly organised Medical Secretary to join our growing team. As the first point of contact for our patients, you will play a vital role in ensuring a smooth and reassuring experience throughout their pregnancy care. This multifaceted role combines front-of-house responsibilities with administrative support and clinical assistance, including chaperoning. Experience as a Healthcare Assistant (HCA) and in phlebotomy is highly desirable.Key Responsibilities Patient Communication· Respond promptly and empathetically to patient enquiries via phone, email, and WhatsApp.· Provide clear, accurate information about clinic services, procedures, and appointments.Administrative Support· Manage appointment scheduling, rescheduling, and confirmations across multiple clinic locations.· Maintain accurate patient records and booking systems.· Assist patients with digital consent forms and documentation.· Follow up on patient care, including tracking test results and liaising with laboratories.Clinical & Team Support· Collaborate with sonographers, doctors, and midwives to coordinate seamless care.· Chaperone during ultrasound scans and clinical procedures to ensure patient comfort and safety.· Support compliance efforts, including infection control, audits, and stock management.What We’re Looking For· Previous experience in a receptionist or administrative role (preferably in a medical or clinical setting).· Friendly, calm, and confident communicator.· Strong organisational skills with excellent attention to detail.· Ability to multitask and remain composed under pressure.· Proficient in using clinical software systems, with a demonstrated ability to learn and adapt quickly (training provided).· Capable of explaining medical procedures clearly and assessing service suitability based on patient needs.Desirable Skills· Experience in a pregnancy or women’s health clinic.· Familiarity with medical terminology.· Phlebotomy training or experience.· Previous work as a Healthcare Assistant.· Experience acting as a clinical chaperone.What We Offer· A supportive, collaborative, and inclusive work environment.· Ongoing training and professional development opportunities.· Competitive salary and benefits package.If you are passionate about women’s health and committed to delivering outstanding care and service, we would love to hear from you.
Medical Secretary employer: LinkedIn
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LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific services offered by the London Pregnancy Clinic. Understanding their focus on advanced ultrasound imaging and prenatal assessments will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight any relevant experience you have in a medical or clinical setting, especially if it involves patient communication or administrative support. This will demonstrate your capability to handle the responsibilities of a Medical Secretary effectively.
✨Tip Number 3
Prepare to discuss your organisational skills and how you manage multiple tasks under pressure. The role requires strong multitasking abilities, so sharing specific examples from your past experiences can set you apart.
✨Tip Number 4
If you have experience with clinical software systems, be ready to talk about it. Even if you haven't used the exact systems at the clinic, showing your adaptability and willingness to learn can make a positive impression.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Medical Secretary position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administrative roles within medical settings. Highlight any specific skills such as patient communication, organisational abilities, and familiarity with clinical software.
Write a Personalised Cover Letter: In your cover letter, express your passion for women's health and your commitment to providing exceptional patient care. Use specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Medical Secretary role.
How to prepare for a job interview at LinkedIn
✨Show Empathy and Communication Skills
As a Medical Secretary, you'll be the first point of contact for patients. During the interview, demonstrate your ability to communicate clearly and empathetically. Share examples of how you've handled patient enquiries or difficult situations in the past.
✨Highlight Organisational Skills
This role requires strong organisational abilities. Be prepared to discuss your experience with managing appointments, maintaining records, and multitasking. Use specific examples to illustrate how you keep things running smoothly in a busy environment.
✨Familiarise Yourself with Medical Terminology
Understanding medical terminology is crucial for this position. Brush up on relevant terms and be ready to discuss how you've used them in previous roles. This will show your commitment to the role and your ability to adapt quickly.
✨Demonstrate Team Collaboration
The role involves working closely with healthcare professionals. Prepare to talk about your experience collaborating with others in a clinical setting. Highlight any instances where you supported team efforts or improved patient care through teamwork.