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- Tasks: Be the go-to person for customer needs and manage hire desk operations.
- Company: GAP Group is a leading equipment hire company in the UK with 11 divisions.
- Benefits: Enjoy competitive salary, up to 25 days leave, and wellness perks.
- Why this job: Join a fast-paced team where you can grow and make an impact.
- Qualifications: Customer service experience and strong communication skills are key.
- Other info: GAP promotes from within and values your development.
The predicted salary is between 21600 - 36000 £ per year.
Complete your application using the “Apply” button, this will take you directly to the GAP website. Our team is the best in the industry – is it time you join us? Our nationwide Survey and Safety division hire a range of equipment including Robotic and GPS equipment to the construction, utilities, and infrastructure sectors. The Role: As the first point of contact for our depots, Hire & Sales Coordinators (HSC) play a pivotal role in driving our business’ success, by building strong customer relationships, understanding their hire needs and ensuring we can meet them. This is a challenging, fast paced and rewarding role that provides a fantastic platform to grow and progress within GAP Group. A typical day will involve: Processing all hire desk administration including customer and supplier queries Managing a range of incoming and outgoing hires per day Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following: Previous experience of working within a high-volume hire desk role is desirable Excellent customer service skills with a focus on increasing sales Effective communicator with strong organisational skills and attention to detail Proficient IT skills with working knowledge of MS Office including Outlook and Excel Strong team player with the ability to work to own initiative Although a survey hire background would be great, as long as you have a proven passion for customer service and the drive to learn we can help with the rest. About GAP Group GAP Hire Solutions has 11 divisions offering the hire of equipment throughout the UK. We’re looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you’ll enjoy loads of benefits such as profit share, loyalty holidays, a staff social fund. Our in-house Learning & Development Team are dedicated to giving you the skills you need to be your best and as a company we are always keen to promote internally. Benefits include: Competitive salary and bonus scheme Up to 25 days annual leave plus bank holidays The option to buy up to 5 days additional leave Contributory Pension Scheme Life Assurance Employee Welfare Fund (Company-funded social events) Cycle to Work Scheme Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab) So what next? If you fit the profile and are up for the challenge, we would love to hear from you! To apply all you need to do is upload your CV and complete our short application form and we’ll take it from there. GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER JBRP1_UKTJ
GAP Group LTD | Hire & Sales Coordinator | united kingdom employer: GAP Group Ltd.
Contact Detail:
GAP Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GAP Group LTD | Hire & Sales Coordinator | united kingdom
✨Tip Number 1
Familiarize yourself with the equipment and services offered by GAP Group. Understanding the specifics of Robotic and GPS equipment will help you engage more effectively with customers and demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be ready to share specific examples of how you've successfully resolved customer complaints or increased sales, as this aligns perfectly with the responsibilities of a Hire & Sales Coordinator.
✨Tip Number 3
Showcase your organizational skills by preparing for potential scenarios you might face in the role. Think about how you would manage high volumes of hire requests and ensure stock levels are maintained, as this will demonstrate your proactive approach.
✨Tip Number 4
Research GAP Group's company culture and values. Being able to articulate why you want to work for them and how you align with their mission will set you apart from other candidates and show your genuine interest in the position.
We think you need these skills to ace GAP Group LTD | Hire & Sales Coordinator | united kingdom
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hire & Sales Coordinator. Highlight your relevant experience in customer service and any previous roles in a high-volume hire desk environment.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the job description. Emphasize your customer service skills, IT proficiency, and ability to work in a fast-paced environment.
Craft a Strong Application Form: When filling out the application form, be concise but thorough. Use specific examples from your past experiences to demonstrate how you meet the qualifications listed in the job description.
Follow Up: After submitting your application, consider following up with GAP Group to express your continued interest in the position. This can help keep your application top of mind for the hiring team.
How to prepare for a job interview at GAP Group Ltd.
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or complaints in the past. Highlight your ability to build strong relationships and meet customer needs.
✨Demonstrate Your Organizational Skills
The position requires strong organizational skills, so come ready to discuss how you manage multiple tasks effectively. You might want to mention any tools or methods you use to stay organized, especially in a fast-paced environment.
✨Familiarize Yourself with Hire Desk Operations
If you have previous experience in a hire desk role, be sure to discuss it. If not, research the basics of hire desk operations and be ready to explain how your skills can transfer to this role, showing your eagerness to learn.
✨Prepare Questions About the Company
Show your interest in GAP Group by preparing thoughtful questions about the company culture, growth opportunities, and their approach to customer service. This demonstrates your enthusiasm for the role and helps you assess if it's the right fit for you.
