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- Tasks: Handle emergency calls and provide support in high-pressure situations.
- Company: Join Blue Arrow, a leading recruitment agency dedicated to connecting talent with opportunities.
- Benefits: Flexible shifts, including day and night options, plus weekend work.
- Why this job: Make a real difference in people's lives while developing your communication and multitasking skills.
- Qualifications: Excellent listening, verbal, and written communication skills required.
- Other info: 12-hour shifts mean you'll need to be adaptable and ready for anything!
The predicted salary is between 30000 - 42000 £ per year.
Blue Arrow is looking candidates for Emergency call handler role in Norwich.
Candidate must be flexible for day and night shift also working on weekend.
12 hours shift a day.
Excellent listening skills
? Effective verbal and written communication skills
? Work in an environment where decisions are based upon an ever
changing set of disparate circumstances
? Prioritise and undertake numerous
tasks simultan…
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999 Emergency call handler - NHS employer: Blue Arrow Romford
Contact Detail:
Blue Arrow Romford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 999 Emergency call handler - NHS
✨Tip Number 1
Familiarize yourself with the NHS emergency protocols and procedures. Understanding how emergency calls are handled can give you an edge during the interview process.
✨Tip Number 2
Practice your listening and communication skills in high-pressure scenarios. Role-playing with a friend or using online resources can help you become more comfortable in a fast-paced environment.
✨Tip Number 3
Be prepared to discuss how you would prioritize tasks when faced with multiple emergencies. Think of examples from past experiences where you successfully managed competing demands.
✨Tip Number 4
Show your flexibility and willingness to work various shifts by highlighting any previous experience in similar roles. Employers value candidates who can adapt to changing schedules.
We think you need these skills to ace 999 Emergency call handler - NHS
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Emergency call handler position. Understand the key responsibilities and required skills, such as excellent listening and communication abilities.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that match the job requirements. Emphasize any previous roles where you had to make quick decisions or handle multiple tasks simultaneously.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for helping others and your ability to work in a fast-paced environment. Mention your flexibility for shifts and your commitment to providing excellent service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Blue Arrow Romford
✨Showcase Your Listening Skills
During the interview, demonstrate your excellent listening skills by actively engaging with the interviewer. Make sure to listen carefully to their questions and respond thoughtfully, showing that you can process information quickly and accurately.
✨Communicate Clearly
Effective verbal and written communication is crucial for an Emergency call handler. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few examples of how you've successfully communicated in high-pressure situations.
✨Demonstrate Flexibility
Since the role requires flexibility for day and night shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or worked under varying circumstances.
✨Prioritization Skills
The ability to prioritize tasks is essential in this role. Be ready to share examples of how you've managed multiple tasks simultaneously in past jobs. This will show that you can handle the fast-paced environment of emergency call handling.
