Reservations Agent

Reservations Agent

Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage accommodation bookings for high-net worth clients in a fast-paced environment.
  • Company: Join a growing boutique accommodation business supporting the creative industries.
  • Benefits: Enjoy hands-on training, excellent long-term progression, and a fun team culture.
  • Why this job: Perfect for detail-oriented individuals who thrive in a dynamic, supportive atmosphere.
  • Qualifications: 2-3+ years in booking/reservations; strong communication and organisational skills required.
  • Other info: Must be available for rotating shifts between 9am and 6:30pm.

The predicted salary is between 24000 - 32000 £ per year.

We are excited to be working with a boutique accommodation business who support their clients across the creative industries. Their close-knit team works in a fast-paced, high-trust environment where confidentiality and attention to detail are essential. The company is growing steadily, offering excellent long-term progression and hands-on training.

The Individual: As booking agent, you will have experience across reservations from hotels, agencies or airlines etc. You will handle accommodation bookings for clients, working in a fast-paced, detail-oriented environment. This includes coordinating group bookings, liaising with hotels and estate agents, and ensuring high levels of confidentiality.

Key Responsibilities:

  • Manage end-to-end accommodation bookings for high-net worth clients
  • Handle serviced apartments, hotels, and private lettings
  • Maintain detailed client records and booking information
  • Work across various client timelines and needs simultaneously
  • Uphold confidentiality and comply with anti-money laundering protocols
  • Work closely with a diverse team of junior and senior members

Requirements:

  • 2–3+ years in a booking/reservations/travel agency role
  • Able to multi-task, remain organised, and perform under pressure
  • Strong communication and memory skills—note-taking and attention to detail are key
  • Backgrounds in hotels, airlines, production, or admin all welcome
  • A team player who fits into their fun, eclectic, and motivated team culture
  • MUST be able to work rotating shifts between 9am and 6:30pm

If you are keen to discuss the details further, please apply today or send your CV to Emma Stillwell at COREcruitment.com

Reservations Agent employer: JobFlurry

Join a dynamic boutique accommodation business in London, where you will thrive in a supportive and close-knit team environment that values confidentiality and attention to detail. With a focus on the creative industries, this role offers excellent long-term progression, hands-on training, and the opportunity to work with high-net worth clients, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

JobFlurry Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Reservations Agent

✨Tip Number 1

Familiarise yourself with the specific types of accommodation and services offered by boutique businesses. This knowledge will help you stand out during conversations and demonstrate your genuine interest in the role.

✨Tip Number 2

Practice your communication skills, especially in a fast-paced environment. You might want to simulate booking scenarios with friends or family to enhance your ability to think on your feet and manage multiple requests simultaneously.

✨Tip Number 3

Network with professionals in the travel and hospitality industry. Attend events or join online forums where you can connect with others who have experience in reservations or booking roles, as they may provide valuable insights or referrals.

✨Tip Number 4

Showcase your attention to detail by preparing questions about the company and its operations. This not only demonstrates your thoroughness but also your enthusiasm for the position and willingness to engage with the team.

We think you need these skills to ace Reservations Agent

Experience in Reservations or Booking Systems
Attention to Detail
Strong Communication Skills
Organisational Skills
Ability to Multi-task
Confidentiality Awareness
Client Relationship Management
Time Management
Problem-Solving Skills
Knowledge of Accommodation Types (Hotels, Serviced Apartments, Private Lettings)
Familiarity with Anti-Money Laundering Protocols
Team Collaboration
Adaptability to Rotating Shifts

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in reservations, particularly in hotels, agencies, or airlines. Emphasise your ability to manage bookings and maintain confidentiality.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully handled bookings in a fast-paced environment.

Highlight Relevant Skills: In your application, emphasise your organisational skills, ability to multi-task, and experience working under pressure. These are crucial for the Reservations Agent role.

Follow Application Instructions: Ensure you send your application to the correct email address provided in the job listing. Double-check that all required documents are attached before hitting send.

How to prepare for a job interview at JobFlurry

✨Showcase Your Experience

Make sure to highlight your previous experience in reservations, whether it's from hotels, agencies, or airlines. Be prepared to discuss specific examples of how you've successfully managed bookings and handled client needs.

✨Demonstrate Attention to Detail

Since the role requires a high level of attention to detail, be ready to provide examples of how you've maintained accuracy in your work. You might want to mention any systems or processes you used to keep track of bookings and client information.

✨Emphasise Communication Skills

Strong communication is key in this role. Prepare to discuss how you've effectively liaised with clients and other stakeholders in the past. Consider sharing a situation where your communication skills made a significant difference in a booking process.

✨Be Ready for Scenario Questions

Expect scenario-based questions that assess your ability to handle multiple tasks under pressure. Think of examples where you've successfully managed competing priorities and how you ensured confidentiality while doing so.

Reservations Agent
JobFlurry
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