At a Glance
- Tasks: Manage accommodation bookings for high-net worth clients in a fast-paced environment.
- Company: Join a growing boutique accommodation business supporting the creative industries.
- Benefits: Enjoy hands-on training, excellent long-term progression, and a fun team culture.
- Why this job: Perfect for detail-oriented individuals who thrive in a dynamic, supportive atmosphere.
- Qualifications: 2-3+ years in booking/reservations; strong communication and organisational skills required.
- Other info: Must be available for rotating shifts between 9am and 6:30pm.
The predicted salary is between 24000 - 32000 £ per year.
We are excited to be working with a boutique accommodation business who support their clients across the creative industries. Their close-knit team works in a fast-paced, high-trust environment where confidentiality and attention to detail are essential. The company is growing steadily, offering excellent long-term progression and hands-on training.
The Individual: As booking agent, you will have experience across reservations from hotels, agencies or airlines etc. You will handle accommodation bookings for clients, working in a fast-paced, detail-oriented environment. This includes coordinating group bookings, liaising with hotels and estate agents, and ensuring high levels of confidentiality.
Key Responsibilities:
- Manage end-to-end accommodation bookings for high-net worth clients
- Handle serviced apartments, hotels, and private lettings
- Maintain detailed client records and booking information
- Work across various client timelines and needs simultaneously
- Uphold confidentiality and comply with anti-money laundering protocols
- Work closely with a diverse team of junior and senior members
Requirements:
- 2–3+ years in a booking/reservations/travel agency role
- Able to multi-task, remain organised, and perform under pressure
- Strong communication and memory skills—note-taking and attention to detail are key
- Backgrounds in hotels, airlines, production, or admin all welcome
- A team player who fits into their fun, eclectic, and motivated team culture
- MUST be able to work rotating shifts between 9am and 6:30pm
If you are keen to discuss the details further, please apply today or send your CV to Emma Stillwell at COREcruitment.com
Reservations Agent employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reservations Agent
✨Tip Number 1
Familiarise yourself with the specific types of accommodation and services offered by boutique businesses. This knowledge will help you stand out during conversations and demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. You might want to simulate booking scenarios with friends or family to enhance your ability to think on your feet and manage multiple requests simultaneously.
✨Tip Number 3
Network with professionals in the travel and hospitality industry. Attend events or join online forums where you can connect with others who have experience in reservations or booking roles, as they may provide valuable insights or referrals.
✨Tip Number 4
Showcase your attention to detail by preparing questions about the company and its operations. This not only demonstrates your thoroughness but also your enthusiasm for the position and willingness to engage with the team.
We think you need these skills to ace Reservations Agent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in reservations, particularly in hotels, agencies, or airlines. Emphasise your ability to manage bookings and maintain confidentiality.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and attention to detail. Mention specific examples of how you've successfully handled bookings in a fast-paced environment.
Highlight Relevant Skills: In your application, emphasise your organisational skills, ability to multi-task, and experience working under pressure. These are crucial for the Reservations Agent role.
Follow Application Instructions: Ensure you send your application to the correct email address provided in the job listing. Double-check that all required documents are attached before hitting send.
How to prepare for a job interview at JobFlurry
✨Showcase Your Experience
Make sure to highlight your previous experience in reservations, whether it's from hotels, agencies, or airlines. Be prepared to discuss specific examples of how you've successfully managed bookings and handled client needs.
✨Demonstrate Attention to Detail
Since the role requires a high level of attention to detail, be ready to provide examples of how you've maintained accuracy in your work. You might want to mention any systems or processes you used to keep track of bookings and client information.
✨Emphasise Communication Skills
Strong communication is key in this role. Prepare to discuss how you've effectively liaised with clients and other stakeholders in the past. Consider sharing a situation where your communication skills made a significant difference in a booking process.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to handle multiple tasks under pressure. Think of examples where you've successfully managed competing priorities and how you ensured confidentiality while doing so.