Electrical Aftersales Manager

Electrical Aftersales Manager Our prestigious unique market leading client, based in Wymondham, is currently seeking an Electrical Aftersales Manager, to join their growing team. This is a full time, permanent position, based in Wymondham Benefits: Electric car scheme Health cash plan from Bupa Flexible working 25 day holiday Pension scheme Bonus scheme Employee assistance programme Essential Skills, Knowledge and Experience: Have a degree or equivalent in an electrical discipline Strong leadership & management skills Understand technical processes Job Duties: Technical Support: Provide technical assistance and support to customers who have purchased the product. This includes addressing issues, troubleshooting problems, and ensuring customer satisfaction. Commissioning : Oversee the commissioning process of products, ensuring they are correctly installed and configured for optimal performance. Service Management : Manage the overall service operations, coordinating service teams, and ensuring timely delivery of services. Warranty Management : Administer and manage product warranties, ensuring that customers receive appropriate coverage and that warranty claims are processed e…