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- Tasks: Engage with guests, serve food and drinks, and create memorable experiences.
- Company: Join The Royal Horseguards, a stunning 5-star hotel by the River Thames.
- Benefits: Enjoy flexible working hours, skill development, and a vibrant team culture.
- Why this job: Be part of a prestigious venue, enhancing guest experiences while growing your career.
- Qualifications: A passion for service and a friendly, approachable attitude are essential.
- Other info: Opportunity to work across departments and develop diverse skills.
The predicted salary is between 24000 - 36000 £ per year.
Restaurant Host/Hostess The Royal Horseguards Contract: Full Time Payment: Hourly Salary: £12.50 per hour + tips The Royal Horseguards is a beautiful 5 star hotel overlooking the River Thames, close to The Embankment and Trafalgar Square. The hotel has 282 bedrooms, restaurant, bar and terrace area as well as exceptional banqueting facilities at one of London\’s most prestigious conference and banqueting venues, One Whitehall Place. What you\’ll be doingAs a Restaurant Host/Hostess, you\’ll be at the forefront of guest interaction, Serving as first point of contact for guests by greeting them, managing reservations & seating them. Key responsibilities include welcoming patrons, maintaining organized waitlists, coordinating with staff for table turnover, providing menus, answering inquiries, and creating a positive atmosphere to ensure an excellent customer experience. But it\’s more than just that—you\’ll have the opportunity to get to know your guests personally, taking the necessary steps to personalize their experiences and foster loyalty. A genuine passion for quality service is essential, and your attention to detail will help ensure that every guest leaves satisfied and eager to return.In this role, you\’ll also have the chance to enhance your skills through multiskilling, occasionally working across different de…
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Host/Hostess
✨Tip Number 1
Familiarise yourself with The Royal Horseguards and its offerings. Understanding the hotel's unique features, such as its location and services, will help you engage with guests more effectively and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Practice your communication skills. As a host/hostess, you'll be interacting with guests regularly. Role-play scenarios with friends or family to build confidence in greeting guests and handling various situations.
✨Tip Number 3
Showcase your passion for customer service. During any interactions, whether in person or online, express your genuine interest in providing exceptional service and creating memorable experiences for guests.
✨Tip Number 4
Network within the hospitality industry. Attend local events or join online forums to connect with professionals who can provide insights about working at The Royal Horseguards or similar establishments, which may give you an edge in your application.
We think you need these skills to ace Restaurant Host/Hostess
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Restaurant Host/Hostess position. Tailor your application to highlight relevant experiences that demonstrate your ability to provide exceptional service.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to delivering high-quality service. Mention specific experiences where you have successfully interacted with guests and created memorable experiences.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer service or hospitality. Use bullet points to clearly outline your achievements and responsibilities, focusing on how they relate to the skills needed for the role at The Royal Horseguards.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Click To Hired
✨Show Your Passion for Service
Make sure to express your genuine enthusiasm for providing excellent customer service. Share examples from your past experiences where you went above and beyond to ensure guest satisfaction.
✨Demonstrate Your Interpersonal Skills
As a host/hostess, you'll be interacting with guests regularly. Highlight your ability to connect with people, perhaps by discussing how you've built rapport with customers in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing busy periods. Think of relevant examples beforehand to showcase your problem-solving skills.
✨Research the Venue
Familiarise yourself with The Royal Horseguards and its offerings. Understanding the hotel's atmosphere and services will allow you to tailor your responses and show your genuine interest in the position.
