Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Drive buses and provide excellent customer service across Birmingham.
- Company: Join National Express West Midlands, a leader in public transport.
- Benefits: Enjoy competitive pay, free travel, discounts, and a supportive work environment.
- Why this job: Flexible shifts, great pay progression, and a chance to make a difference in your community.
- Qualifications: Must be 18+, hold a valid UK PCV licence, and have a passion for customer service.
- Other info: Inclusive workplace with opportunities for personal growth and health support.
New increased pay rates for bus drivers where you can join us between £15.55 - £19.00 per hour.
As a Professional Bus Driver with National Express West Midlands, you will be providing the very best customer service, whilst safely transporting our customers across the region. You will be expected to work any 5 days from 7. We do not operate any set days or shift patterns - rest days are set out in advance to let you plan. Your shift can start as early as 3am and finish as late as 2am, although most shifts start later and finish earlier than this. There are a small number of night shifts.
Unfortunately, we are unable to offer sponsorship for this role. Our current opportunities are in the Birmingham Central garage.
Did you know? If you have been driving a PCV vehicle for the last 3 years you can now join us on our highest rate of pay of £19.00 per hour? If you have been driving a PCV vehicle for the last 2 years you can join us on our intermediate rate of pay of £17.02 per hour?
What you’ll need...
- A Valid Full UK PCV licence (Category D)
- An ability to provide outstanding customer service
- To be aged 18 or over
What we offer in return for your hard work and commitment...
- £15.55 per hour increasing to £17.02 after 2 years of service and £19.00 after 3 years of service
- £19.00 per hour if you have been working as PCV driver for last consecutive 3 years
- Guaranteed 35 hours of work per week (overtime available)
- Free Bus & Coach travel for yourself on the National Express network
- Complimentary coach travel for a Nominated Person or complimentary bus travel for a Spouse or Partner on the National Express network
- 50% discount for friends and family on full fares on our coach services
- A free smart comfortable uniform
- A Company pension
- Fully paid CPC training
- Free licence medicals without loss of pay
- Life assurance
- Private online GP service
- Paid annual leave
- Exclusive benefits and savings from thousands of the UK’s largest retailers and service providers
- Free access to our award winning Health Bus; providing free and accessible health checks
- Access to our Employee Assistance Programme, which includes free counselling and further support to improve your health and wellbeing
- An opportunity to take part in our Cycle to work scheme
- An opportunity to become a Master Driver
- A warm invite to join the National Express Sports and Social Club
National Express is committed to creating an inclusive workplace that reflects the diverse communities we serve and we positively encourage applications from all sectors of the community. We are a Disability Confident Committed employer and should you require any adjustments at any stage of the recruitment process please let us know.
Things to Note...
At National Express, we are really proud of our health and safety record and as a result, we operate a Drugs and Alcohol Policy which is applicable to all employees. As part of your initial assessment, we will complete Drug and Alcohol testing and you may be subject to random tests during your employment.
Bus Driver Birmingham Central employer: National Express Group PLC
Contact Detail:
National Express Group PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver Birmingham Central
✨Tip Number 1
Familiarise yourself with the Birmingham Central area and its bus routes. Knowing the local geography will not only help you during the interview but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Brush up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, as this is crucial for the role of a bus driver.
✨Tip Number 3
Be prepared to discuss your driving experience, especially if you've held a PCV licence for several years. Highlighting your safe driving record can set you apart from other candidates.
✨Tip Number 4
Show enthusiasm for the role and the company. Research National Express and be ready to explain why you want to work with us specifically, as this can make a positive impression during your discussions.
We think you need these skills to ace Bus Driver Birmingham Central
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Bus Driver at National Express West Midlands. Highlight key skills such as customer service and safety awareness in your application.
Tailor Your CV: Make sure your CV reflects relevant experience, especially if you have previous driving or customer service roles. Emphasise your valid Full UK PCV licence and any additional qualifications that may set you apart.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for driving and customer service. Mention why you want to work for National Express and how your values align with their commitment to inclusivity and safety.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a professional driver.
How to prepare for a job interview at National Express Group PLC
✨Know Your Routes
Familiarise yourself with the Birmingham area and the routes you might be driving. Being able to discuss local landmarks or popular destinations can show your enthusiasm and readiness for the role.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. This role requires outstanding customer interaction, so demonstrating your ability to handle various situations will be key.
✨Understand the Shift Patterns
Be ready to discuss your flexibility regarding shift patterns. Since shifts can start as early as 3am and finish as late as 2am, showing that you're adaptable and willing to work varied hours will impress the interviewers.
✨Highlight Your Experience
If you have been driving a PCV vehicle for the last few years, make sure to highlight this experience. Discussing your driving history and any relevant qualifications will help you stand out as a strong candidate.
