Third Party Claims Handler - Part Time

• Using cutting edge claims management technology, you will attempt to mitigate the claims costs by contacting claimants to provide services as appropriate to their needs.

• The role includes working with our external business partners including Insurance companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and practical completion of our clients claim.

• Manage invoices received from the authorised hire and repair partners, ensuring they are accurate, and register payments onto the claims system for approval.

We are a rapidly growing organisation looking for experienced Third Party Claims Intervention adjusters with strong motor claims and credit hire experience to join our claims mitigation team.

Working in a highly professional environment, you will be skilled at building rapport with third-party customers while working quickly and efficiently, providing them with the best possible claims experience.

You will demonstrate a strong and proactive approach to managing your caseload and a commitment to customer service., * Experience within Motor Claims would be an advantage

• 1 year experience with high volume calls

• 1 year customer service experience

• Strong customer service, communication and negotiation skills

• Methodical and accurate approach to work

• Strong attention to detail and natural problem-solving abilities

This is an out of hours role working 14 hours a week across weekends and bank holidays. Please only apply if you can commit to these days and hours., * Customer service: 1 year (preferred)

• Telephony: 1 year (preferred)

• Casual dress

• Company events

• Company pension

• Discounted gym membership

• Employee discount

• Free fitness classes

• Health & wellbeing programme, * Private medical insurance: Including discounted gym memberships, cinema tickets and a chance to earn points to get free and discounted gifts.

• MPL Wellness programme: Free personal training sessions.

• Refer a friend bonus scheme: Good people know good people and we want to hear from them.

• Learning and Development: Clear progression plan plus the opportunity to work towards extra qualifications with the support of our in house learning and development manager.

• Permanent part time contract, casual dress code, summer, and Christmas parties.

• 20 days holiday pro-rata, paid day off for your Birthday, 4% pension contribution, death in service, and regular team socials.

Job Types: Part-time, Permanent

Pay: £11.44 per hour

Expected hours: 14 per week

Benefits:

• Casual dress

• Company events

• Company pension

• Employee discount

• Free fitness classes

• Health & wellbeing programme

• On-site parking

• Private medical insurance

• Referral programme

Schedule:

• 8 hour shift

• Weekends only

Application question(s):

• This role is 14 hours a week across Saturday’s, Sunday’s and Bank Holiday’s, are these days and hours you can commit to?