Internal Account Manager
Internal Account Manager

Internal Account Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Engage with customers, boost sales, and build lasting relationships through proactive outreach.
  • Company: Join evo, the UK's largest multi-channel business supplies distributor with a vibrant culture.
  • Benefits: Enjoy flexible working, pension contributions, cycle schemes, and state-of-the-art IT equipment.
  • Why this job: Be part of a dynamic team that values diversity and offers opportunities for growth and impact.
  • Qualifications: 2 years in a similar role preferred; strong communication and multitasking skills essential.
  • Other info: Evo is committed to inclusivity and has a strong CSR ethos.

The predicted salary is between 28800 - 43200 £ per year.

This is a full time, permanent position.

Summary of role:

The Internal Account Manager will deliver a high-level of service to all potential and existing customers for Banner Interiors whilst increasing sales, product lines, profitability and developing long-term business relationships. In addition to developing new business and maximising sales through pro-active telesales calls.

Key activities will include:

  • Developing new business (prospecting/switch activities)
  • Customer development (activation/retention/contracts/terms)
  • Increasing 'share of wallet' (preferred supplier/maximise spend)
  • Marketing support (outbound promotions/maximise take-up)

The responsibilities include but are not limited to:

  • Identifying new business opportunities for Banner Interiors at all times and prospect for new business every day through outbound telesales activity
  • Identifying opportunity to quote and send the same day
  • Proactively increasing the Banner Interiors product range sold into each customer
  • Understanding and fully utilising sales tools provided in order to maximise the full potential and spend of each customer
  • Achieving an initial gross profit margin
  • Achieving initial new business sales target
  • Achieving increased sales of an agreed percentage on existing customers
  • Ensuring all computerised records are kept up to date
  • Following and achieving weekly and monthly objectives
  • Actively supporting all Banner Interiors marketing campaigns/outbound promotions by maximising take up where possible

Skills, knowledge and qualities required:

The ideal candidate will possess the following:

  • 2 years experience in a similar role would be beneficial
  • Proficient in accurately pricing, maximising profitability whilst protecting GP%
  • Proficiency in Microsoft Office for Windows (Outlook, Word and Excel)
  • The ability to multitask, be organised, agree priorities and meet deadlines
  • The ability to adapt to change
  • Excellent verbal and written communication skills
  • Sound knowledge of customer base, customer needs and sales cycle an advantage
  • Knowledge of furniture, competitor and dealer network desirable

DIVERSITY AND ANTI-DISCRIMINATION STATEMENT

It is our people that make us successful and so we are committed to making evo an inclusive workplace. We encourage a diverse culture, in which we value you for being you, and the excellent contributions you make to business, no matter your age, gender, disability, marital status, sexual orientation, race, nationality or religion. evo expect their employees to respect one another and treat their colleagues, and others that they come into contact with, as they would wish to be treated themselves. evo are proud to be a 'Disability Confident' accredited employer. We have a strong CSR and ESG ethos which is reflected in our Company values and the work we do.

NOTE: The responsibilities associated with this position are not limited to the above description and may be modified at any time by the Company.

The Company: evo - a powerhouse of brands. evo Group of Companies is the UK and Ireland's largest multi-channel business supplies and services distributor. We operate a centralised distribution network, with distribution centres around the UK and Ireland, complemented by regional cross-dock sites. Our unrivalled logistics platform includes hundreds of our own delivery vehicles, efficiently delivering a vast range of essential goods to workplaces across the nation. We recognise that our people are at the heart of our culture here at evo and we are proud to employ over 2,000 people across our industry leading brands: VOW Wholesale, VOW Ireland, Banner, Complete, Premvan, Truline & Staples.

The Benefits:

  • Flexible working
  • Pension contributions
  • Cycle to work scheme
  • Employee Assistance Programme
  • State of the art IT equipment
  • Volunteer days

Internal Account Manager employer: EVO Group

At evo, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As an Internal Account Manager in Newcastle Under Lyme, you'll benefit from flexible working arrangements, a comprehensive employee assistance programme, and opportunities for professional growth within our expansive multi-channel business. Join us to be part of a dynamic team where your contributions are recognised and rewarded, all while working with state-of-the-art IT equipment in a supportive environment.
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Contact Detail:

EVO Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Internal Account Manager

✨Tip Number 1

Familiarise yourself with the furniture industry and the specific products offered by Banner Interiors. Understanding the product range will not only help you in conversations with potential clients but also demonstrate your commitment to the role.

✨Tip Number 2

Practice your telesales skills before applying. Since the role heavily involves outbound calls, being comfortable and confident in making these calls can set you apart from other candidates.

✨Tip Number 3

Network with current or former employees of evo or similar companies. They can provide insights into the company culture and expectations, which can be invaluable during interviews.

✨Tip Number 4

Prepare to discuss how you would approach customer retention and activation strategies. Having a clear plan or examples of past successes can showcase your proactive mindset and suitability for the role.

We think you need these skills to ace Internal Account Manager

Sales Skills
Telesales Experience
Customer Relationship Management
Proficiency in Microsoft Office (Outlook, Word, Excel)
Organisational Skills
Time Management
Communication Skills
Negotiation Skills
Market Research
Problem-Solving Skills
Adaptability
Knowledge of Furniture Industry
Understanding of Sales Cycle
Ability to Meet Targets
Attention to Detail

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in account management and telesales. Use keywords from the job description to demonstrate that you meet the specific requirements of the Internal Account Manager role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company and its values. Mention your experience in developing long-term business relationships and how you can contribute to increasing sales and profitability for Banner Interiors.

Showcase Relevant Skills: Emphasise your proficiency in Microsoft Office and any experience you have with sales tools. Highlight your ability to multitask and meet deadlines, as these are crucial for the Internal Account Manager position.

Demonstrate Cultural Fit: In your application, reflect on how your values align with evo's commitment to diversity and inclusion. Share examples of how you respect and value diverse perspectives in a workplace setting.

How to prepare for a job interview at EVO Group

✨Know Your Product Range

Familiarise yourself with the full range of products offered by Banner Interiors. Being able to discuss specific items and their benefits during the interview will demonstrate your proactive approach and understanding of the role.

✨Showcase Your Sales Experience

Prepare examples from your previous roles where you successfully increased sales or developed long-term customer relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.

✨Demonstrate Communication Skills

Since the role requires excellent verbal and written communication skills, practice articulating your thoughts clearly. You might even want to prepare a brief pitch about a product to showcase your ability to engage customers effectively.

✨Understand the Company Culture

Research evo's values and commitment to diversity and inclusion. Be ready to discuss how you can contribute to this culture and align with their ethos, as it shows that you are not just interested in the job but also in being part of the team.

Internal Account Manager
EVO Group

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