Engineering Operations Manager

About The Role * As an Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings. * This job is part of the Engineering and Technical Services job function. They are responsible for providing support, preventive maintenance, and repairs on equipment and systems. What You’ll Do * Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees. * Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. * Assist team with operations and maintenance issues. * Direct contractors, subcontractors, and engineers on the entire maintenance aspect. * Supervise and manage the daily operation of facility controls and asset management systems. * Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes. * Support preparation of annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for a specific location. * Schedule maintenance activities complying with customer operational requirements. * Support operational analysis of all engineering related performance metrics (KPIs). * Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations. * Integrate with clients for reconfiguration, changes, and operational requirements. * Lead by example and model behaviors that are consistent with company values. Influence parties of shared interests to reach an agreement. * Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. * Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes. What You’ll Need * C&G/NVQ Level 3 Qualifications as a minimum (Electrical or Mechanical discipline) * Demonstrable experience within a similar management position * Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. * Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. * Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. * Excellent client relationship skills. * In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. * Extensive organizational skills with a strong inquisitive mindset