Working within the Test & Validation / Customer Support department to manage technical personnel in the validation and support of VA Tech systems.
Reporting to Director: Manufacturing & Customer Support
DUTIES & RESPONSIBILITIES: Management
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Technical management and planning of installations and service contracts
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Attend customer and business reviews and meetings
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Review of technician’s post customer visits, providing feedback to Operations teams
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Management of technician Health and Safety requirements.
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Develop monthly Business Operations Review (BOR) presentation
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Recruitment of personnel per department budget.
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Management of individuals’ performance. Conduct disciplinary measures as necessary.
Team Development
- In-house training and development of junior Test & Validation, Manufacturing, and Field Service technicians.
Customer Support
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Remote customer support – fault finding and diagnostics
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Onsite investigations and rectification.
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Development of customer training programs
Technical
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Development of following:
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Robot program
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PLC software
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Fieldbus protocols
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Commissioning of VA systems and equipment, including:
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System software commissioning
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System fault finding and diagnostics
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Fault rectification
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Conducting system wide Test and Inspection
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Set-up of in-house system software and industrial PC’s
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Conduct customer training
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Writing technical procedures, plans and training modules.
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Hands on approach to problem solving
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Experience with Studio 5000 and SIMATIC PLC Systems
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Experience in the following languages VB.Net, ADO.Net & SQL advantageous.
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Ability to read and understand mechanical and electrical technical drawings.
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Proven experience in a technical environment.
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Experience in automation industry.
QUALIFICATIONS:
- Degree or technically qualified to BEng / HNC in an electrical discipline or
equivalent work experience.
- 18th Edition Wiring Regulations (optional).
KEY ATTRIBUTES:
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Ability to travel worldwide to customer sites
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Professional manner with good communication skills. Able to represent the company to a high standard
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Self-driven for progressive and continued learning and development.
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Full, clean driving license & Passport
VA Technology Ltd
V A Technology Ltd, Telford TF3 3BJ
Full-time
Contact Detail:
VA Technology Ltd Recruiting Team
