Service Desk Team Lead (Contract) Apply now
Service Desk Team Lead (Contract)

Service Desk Team Lead (Contract)

Nottingham Full-Time 43200 - 72000 £ / year (est.)
Apply now
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At a Glance

  • Tasks: Lead the maintenance team to reduce machine stoppages and enhance asset care.
  • Company: Join Intersnack Group, a market leader in savoury snacks with over 14,000 employees globally.
  • Benefits: Enjoy perks like private healthcare, 25 days holiday, and a bonus scheme.
  • Why this job: Be part of a dynamic team driving innovation in snack production and maintenance.
  • Qualifications: Must have a level 3 electrical qualification and hands-on experience; coaching experience is a plus.
  • Other info: Work Monday to Friday with no shifts, fostering a balanced work-life environment.

The predicted salary is between 43200 - 72000 £ per year.

Maintenance Lead Days based role , Mon to Fri (no shifts) With an annual turnover of more than €3 billion, the Intersnack Group has grown and flourished to become a market leader in savoury snacks, present in over 30 countries across Europe, Australia, New Zealand and beyond, employing more than 14,000 employees and 44 factories globally (33 in Europe, 3 in Australia, 3 in New Zealand, 2 in India and 3 in Vietnam). In the UK KP Snacks consists of c2,300 colleagues across our seven factory locations and Slough HQ. We make great tasting snack brands such as Hula Hoops, McCoy’s, Pombear, KP Nuts, Butterkist popcorn, Tyrrells and popchips. Bonus scheme · Medicash Health cash plan · Private Healthcare (dependent on Grade) · KP Pension Plan – matching contribution stakeholder pension plan (up to 7% of salary) which also includes life assurance and income protection · 25 days holiday . 5-year service additional holiday · Annual salary review · MyGym Discounts · Holiday Buy (buy up to an additional 5 days holiday per year) · Cycle to Work · Company Sick Pay – once eligible · Employee Assistance Programme · Digital GP · Best Doctors – 2nd medical opinion · Access to KP4ME – online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools As a Maintenance Lead, you’ll play a pivotal role in the production line team. You’ll be the lead Maintenance Engineer for an area and be part of a leadership team of 3 (Process Lead, Maintenance Lead and Line Lead). The Maintenance Lead is responsible for overseeing and delivering defined engineering processes within your area. These processes are primarily designed to reduce machine stoppages and ensure the correct level of asset care and maintenance strategy is deployed to each equipment item. This will be achieved by leading and coaching the entire area team to deliver true Autonomous Maintenance. You will be a crucial resource to ensure that the correct level of engineering capability is achieved within the team to progress our zero loss journey. This role will also require to you play a key role in the delivery of your own improvement initiatives along with larger capital projects for your area. Maintenance Planning and Scheduling DMs (Daily Maintenance) for the lines Oversee the Maintenance Planning for your area Provide updates during DDS (Daily Direction Setting meeting) to review breakdowns and Maintenance plans from the last 24hrs Prepare and lead the scheduling of the maintenance work for the next week during the weekly maintenance meeting Work with other Maintenance Leads to support the Progressive Maintenance (PM) Pillar by updating key KPI’s and attending Pillar meetings. Prepare the schedules for monthly maintenance work as dictated by the annual maintenance plan and as previously identified during the monthly meeting Assist the Autonomous Maintenance (AM) Pillar by building capability within our daily management systems. Developing coaching plans to improve your area team’s capability to deliver the correct levels of maintenance. Here in the UK, we’re about 2,400 strong, spread across seven factories and our Slough HQ. Diversity isn’t just a buzzword for us. A minimum level 3 electrical qualification with hands on experience (Essential) HNC/HND or Degree in an Engineering discipline (ideally with an electrical bias) – (Highly desirable) Previously worked with a TPM /RCM maintenance environment -– (Highly desirable) Previous coaching experience – – (Highly desirable) #

Service Desk Team Lead (Contract) employer: KP Snacks

At Intersnack Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and teamwork. As a Maintenance Lead, you will benefit from a comprehensive benefits package including a bonus scheme, private healthcare, and a generous pension plan, alongside opportunities for professional growth and development within our dynamic team. Located in the heart of the UK snack industry, our Slough HQ and seven factories provide a vibrant environment where your contributions directly impact our journey towards zero loss and operational excellence.
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Contact Detail:

KP Snacks Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Desk Team Lead (Contract)

✨Tip Number 1

Familiarize yourself with the principles of Autonomous Maintenance and Total Productive Maintenance (TPM). Understanding these concepts will help you demonstrate your capability to lead and coach teams effectively during the interview process.

✨Tip Number 2

Highlight any previous experience in maintenance planning and scheduling. Be prepared to discuss specific examples where you've successfully reduced machine stoppages or improved maintenance strategies in your past roles.

✨Tip Number 3

Showcase your leadership skills by preparing to discuss how you've developed coaching plans for team members in the past. This will be crucial as the role requires building capability within the team.

✨Tip Number 4

Research Intersnack Group and their snack brands. Being knowledgeable about the company and its products can help you connect your experience to their specific needs and demonstrate your enthusiasm for the role.

We think you need these skills to ace Service Desk Team Lead (Contract)

Leadership Skills
Coaching and Mentoring
Electrical Engineering Knowledge
Maintenance Planning and Scheduling
Autonomous Maintenance Implementation
Problem-Solving Skills
Team Collaboration
Communication Skills
Continuous Improvement Methodologies
TPM (Total Productive Maintenance) Experience
RCM (Reliability-Centered Maintenance) Experience
Data Analysis and KPI Management
Project Management
Adaptability to Change

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Maintenance Lead position. Understand the key responsibilities and required qualifications, such as the importance of a level 3 electrical qualification and experience in a TPM/RCM maintenance environment.

Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job requirements. Emphasize any previous coaching experience and your ability to lead teams in a maintenance setting.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the company. Mention specific examples from your past experiences that demonstrate your capability in maintenance planning and team leadership.

Highlight Key Achievements: In both your CV and cover letter, include quantifiable achievements related to maintenance processes, such as reducing machine stoppages or improving team performance through coaching. This will help you stand out as a candidate.

How to prepare for a job interview at KP Snacks

✨Understand the Role

Make sure you have a clear understanding of the Maintenance Lead position and its responsibilities. Familiarize yourself with concepts like Autonomous Maintenance and Progressive Maintenance, as these will likely be key discussion points during your interview.

✨Showcase Your Experience

Prepare to discuss your hands-on experience in maintenance engineering, especially in a TPM/RCM environment. Highlight specific examples where you've successfully reduced machine stoppages or improved maintenance processes.

✨Demonstrate Leadership Skills

Since this role involves leading a team, be ready to share your coaching experiences. Discuss how you've developed team capabilities in the past and how you plan to do so in this role.

✨Prepare Questions

Have insightful questions ready for your interviewers about the company's maintenance strategies and team dynamics. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Service Desk Team Lead (Contract)
KP Snacks Apply now
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  • Service Desk Team Lead (Contract)

    Nottingham
    Full-Time
    43200 - 72000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-09

  • K

    KP Snacks

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