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- Tasks: Support the Location Service Manager in daily workshop operations and maintenance of hire fleet.
- Company: Join a dynamic team focused on delivering top-notch service and maintaining high standards.
- Benefits: Enjoy a collaborative work environment with opportunities for growth and skill development.
- Why this job: Be part of a fast-paced team where your contributions directly impact customer satisfaction and service quality.
- Qualifications: Experience in service engineering or related fields is preferred; strong problem-solving skills are a must.
- Other info: Opportunity to work with modern equipment and develop technical expertise.
The predicted salary is between 36000 - 60000 £ per year.
Assisting the Location Service Manager in the smooth day-to-day running of this busy workshop. Ensure 100% coverage for the servicing and maintenance of our modern hire fleet. Carry out pre-delivery inspections (PDI) of each machine is carried out at depot or on site as required. Produce monthly plant inspection reports and service schedule and organise workload of engineers to ensure all work is completed in accordance with company policies. Maintain the appearance of the fleet to corporate standard Offer guidance and support in response to customer breakdown calls.
Senior Service Engineer employer: Nationwide Platforms Careers
Contact Detail:
Nationwide Platforms Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Engineer
✨Tip Number 1
Familiarize yourself with our modern hire fleet and the specific machines we use. Understanding the technical aspects and common issues can help you stand out during discussions with the Location Service Manager.
✨Tip Number 2
Showcase your experience in managing workloads and organizing teams. Be prepared to discuss specific examples where you've successfully coordinated tasks to meet deadlines and maintain high standards.
✨Tip Number 3
Highlight your ability to produce detailed reports and schedules. Mention any tools or software you’ve used in the past that helped streamline these processes, as this will demonstrate your efficiency.
✨Tip Number 4
Prepare to discuss your customer service skills, especially in handling breakdown calls. Share examples of how you've effectively communicated with customers and resolved their issues promptly.
We think you need these skills to ace Senior Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Senior Service Engineer position. Understand the key responsibilities, such as assisting the Location Service Manager and ensuring 100% coverage for servicing and maintenance.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in workshop management, fleet servicing, and maintenance. Provide specific examples of how you've successfully managed workloads and produced inspection reports in previous roles.
Showcase Technical Skills: Detail your technical skills related to machinery and equipment maintenance. Mention any relevant certifications or training that demonstrate your capability to carry out pre-delivery inspections and respond to customer breakdown calls.
Tailor Your Application: Customize your application materials to reflect the company's values and standards. Use language from the job description to show that you understand their expectations and are a good fit for the team.
How to prepare for a job interview at Nationwide Platforms Careers
✨Show Your Technical Expertise
Be prepared to discuss your experience with servicing and maintaining machinery. Highlight specific examples where you've successfully managed a fleet or conducted pre-delivery inspections.
✨Demonstrate Organizational Skills
Since the role involves organizing the workload of engineers, share instances where you've effectively prioritized tasks and ensured timely completion of projects.
✨Emphasize Customer Service Experience
As the position requires responding to customer breakdown calls, illustrate your ability to handle customer inquiries and provide solutions under pressure.
✨Familiarize Yourself with Company Policies
Research the company's policies regarding maintenance and service standards. Being knowledgeable about their practices will show your commitment and readiness to align with their operations.
