Freight Forward Administrator

We are seeking a highly organised and detail-oriented Freight Froward Administrator to join our clients team in South Tyneside. Duties Speaking to customers and taking bookings Checking and allocation of cargo to correct flight/services Completion of MAWB and HAWB’s Entering details into the system Order chasing and accounts queries Checking and sending out invoices Controlling proof of delivery Process Import/Export shipments Manage incoming calls and correspondence Perform data entry tasks ensuring all records are up to date Organise and maintain office files Assist with scheduling appointments, meetings, and travel arrangements for staff members. Provide clerical support including typing documents, preparing reports, and managing office supplies.Experience Experience of working in a freight forwarding role is essential Computer literate Excellent customer service and telephone skills Have to be able to work comfortably as a team player as well as being self motivated Willingness and acceptance to be flexible in all aspects of training programmes Willingness to work out of hours when requiredHours of operation are Monday to Friday 09:00 – 17:30