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- Tasks: Join us as a Service Colleague, serving customers and supporting various store departments.
- Company: Asda is a leading retailer dedicated to providing excellent service and quality products.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a range of wellbeing support.
- Why this job: This role offers flexibility, teamwork, and the chance to enhance customer experiences daily.
- Qualifications: A friendly attitude and eagerness to learn new skills are essential for this position.
- Other info: Flexible shifts available, including weekends; apply before June 26, 2025!
Location: EXPPFS - 4018 POLEGATE
Employment Type: Part time
Contract Type: Permanent
Shift Pattern: Work Shift: Days
Hours per Week: 14
Pay Rate: £12.21
Category: Retail Hourly Colleagues, Sales Staff
Closing Date: 26 June 2025
Our operation runs 24 hours per day, 7 days per week and with that brings a wide variety of shift patterns. If you’re looking for flexible working to fit around your lifestyle, then look no further! We’ll work with you on your shifts, but late and weekend working is a requirement of our roles, and we may need to be flexible with your work pattern.
As a service colleague, you will work across a variety of departments to ensure the efficient running of our stores. Working across multiple departments means that every day you could be serving our customers at the checkouts, perfecting pizzas, picking for home deliveries, or replenishing products on the shelves. Our customers are our priority and we take pride in providing excellent service, welcoming stores and ‘extra special’ products. We work as a team to maximise sales and deliver a great online shopping experience.
About You
You’ll be naturally friendly and want to get stuck in, working with your team to deliver great results. You’ll have an enthusiastic approach to learning new skills across different departments. You care about giving customers a great shopping experience, helping them find what they need and having a chat along the way.
Everything you’ll love
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Wagestream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Service Colleague employer: Asda Stores Ltd.
Contact Detail:
Asda Stores Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Colleague
✨Tip Number 1
Familiarise yourself with the various departments you'll be working in. Understanding the roles of checkouts, home deliveries, and product replenishment will show your enthusiasm and readiness to jump in wherever needed.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since providing excellent service is a priority, demonstrating your ability to engage with customers and create a welcoming atmosphere will set you apart.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, showing that you're adaptable and willing to accommodate different schedules will make you a more attractive candidate.
✨Tip Number 4
Express your eagerness to learn new skills. The job involves working across multiple departments, so showcasing your enthusiasm for learning and growing within the company can demonstrate your commitment to the role.
We think you need these skills to ace Service Colleague
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Colleague. Highlight your relevant experience and skills that align with the role.
Tailor Your CV: Customise your CV to reflect your customer service experience and teamwork skills. Emphasise any previous roles where you worked in retail or similar environments, showcasing your ability to provide excellent service.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position. Mention why you want to work at this company and how your values align with their commitment to customer service and teamwork.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Asda Stores Ltd.
✨Show Your Enthusiasm
As a Service Colleague, your friendly and enthusiastic nature is key. Make sure to express your excitement about the role and how you enjoy working with customers. Share examples of how you've gone the extra mile to help someone in the past.
✨Demonstrate Flexibility
Since the job requires flexibility with shifts, be prepared to discuss your availability. Highlight any previous experience where you adapted to changing schedules or took on different roles within a team.
✨Highlight Teamwork Skills
This role involves working across various departments, so emphasise your ability to work well in a team. Share specific instances where you collaborated with others to achieve a common goal, especially in a retail environment.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions. Think of scenarios where you provided excellent service or resolved a complaint effectively. This will show that you understand the importance of customer satisfaction in retail.
