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- Tasks: Chase and manage company debt through calls and emails while ensuring excellent customer service.
- Company: Join a dynamic Bristol-based business focused on effective debt recovery.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Gain valuable experience in finance while working in a collaborative team atmosphere.
- Qualifications: Must be organised, proactive, and possess strong communication and numeracy skills.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Your new company is a Bristol based business.
Your new role involves reporting into the Debt Recovery Supervisor. The main purpose of this role is to chase and manage the company debt through high volume internal and external communication. The Debt Collector will maintain regular contact with external and internal clients regarding their debt, making notes on the system as necessary and ensuring collection is seen through until the end where ultimately it will no longer be outstanding.
- High volume of internal and external phone calls/emails chasing the debt whilst providing a high level of customer service.
- Regular contact with internal stakeholders regarding their debt.
- Frequent liaison with other teams within the Finance department to find root cause and resolve issues or correct processes.
- Seek collections which ensure cash collection targets are met and reduce aging.
- Maintaining the system with up to date notes and system usage quality.
What you’ll need to succeed:
- Highly organised with the ability to effectively manage a constantly changing workload under pressure, meeting demanding targets and adhering to service standards.
- Able to work on own initiative with a pro-active and flexible approach.
- High attention to detail along with excellent communication and numeracy skills.
Credit Controller 12 month FTC employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller 12 month FTC
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Credit Controller. Understanding the nuances of debt management and customer communication will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Since this role involves high volumes of calls and emails, being able to articulate your points clearly and professionally will set you apart.
✨Tip Number 3
Network with professionals in the finance sector, especially those who have experience in credit control. They can provide insights into the role and may even refer you to opportunities within their companies.
✨Tip Number 4
Prepare for potential interview questions by thinking about scenarios where you've successfully managed debt or resolved issues under pressure. Real-life examples will showcase your ability to handle the demands of the role.
We think you need these skills to ace Credit Controller 12 month FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in debt recovery and credit control. Emphasise your organisational skills and ability to manage a high volume of communication, as these are key for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the Credit Controller position and how your skills align with the job requirements. Mention your proactive approach and ability to work under pressure.
Showcase Communication Skills: Since the role involves high levels of internal and external communication, provide examples in your application that demonstrate your excellent communication skills and customer service experience.
Highlight Attention to Detail: Detail your experience with maintaining accurate records and notes in previous roles. This will show your potential employer that you have the attention to detail necessary for managing company debt effectively.
How to prepare for a job interview at Click To Hired
✨Showcase Your Organisational Skills
As a Credit Controller, you'll need to manage a constantly changing workload. Be prepared to discuss specific examples of how you've successfully organised your tasks in previous roles, especially under pressure.
✨Demonstrate Communication Proficiency
Since the role involves high volumes of communication, practice articulating your thoughts clearly. Prepare to explain how you handle difficult conversations and maintain a high level of customer service while chasing debts.
✨Highlight Your Problem-Solving Abilities
The job requires frequent liaison with other teams to resolve issues. Think of instances where you've identified root causes of problems and how you worked collaboratively to find solutions. This will show your proactive approach.
✨Prepare for Numerical Questions
Given the emphasis on numeracy skills, brush up on basic financial concepts and be ready to answer questions that may involve calculations or interpreting financial data. This will demonstrate your comfort with numbers.
