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- Tasks: Service and troubleshoot AV and VC systems at client sites across London.
- Company: Join a leading provider of innovative AV and collaboration solutions.
- Benefits: Enjoy a competitive salary, company van, and fuel card.
- Why this job: Work with cutting-edge technology and make a real impact in client environments.
- Qualifications: Experience with AV/VC systems and strong troubleshooting skills required.
- Other info: Travel to various client sites and maintain high industry standards.
AV Field Service Engineer London £42,000 + Van & Fuel Card Are you a skilled AV Field Service Engineer with experience in videoconferencing (VC) systems? Our client, a leading provider of cutting-edge AV and collaboration solutions, is looking for a talented engineer to join their team. The Role: As an AV Field Service Engineer, you will be responsible for servicing, maintaining, and troubleshooting a range of AV and VC solutions at client sites across London and beyond. You'll work with leading technologies, including Microsoft Teams Rooms (MTR), Zoom Rooms, Cisco Webex, Crestron, Extron, AMX, and more. Key Responsibilities: Diagnose and repair faults in AV and VC systems, including MTR, Zoom Rooms, Cisco Webex, and Poly solutions. Perform routine maintenance, firmware updates, and system upgrades. Provide on-site support, troubleshooting, and training for clients. Ensure all work is completed to high industry standards and best practices. Maintain accurate service records and reports. Travel as required to client sites across London and occasionally further afield. Requirements: Proven experience as an AV/VC Field Service Engineer. Strong knowledge of Microsoft Teams Rooms (MTR), Zoom Rooms, Cisco Webex, and other VC platforms. Experience with AV control systems such as Crestron, Extron, and AMX. Solid troubleshooting and fault-finding skills. Ability to work independently and manage time effectively. Full UK driving license. Excellent communication and customer service skills
AV Field Service Engineer employer: Prospero Integrated
Contact Detail:
Prospero Integrated Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AV Field Service Engineer
✨Tip Number 1
Make sure to familiarize yourself with the specific AV and VC technologies mentioned in the job description, such as Microsoft Teams Rooms and Cisco Webex. Having hands-on experience or certifications in these platforms can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the AV industry, especially those who work with the technologies listed in the job description. Attend industry events or join online forums to connect with potential colleagues and learn about job openings.
✨Tip Number 3
Prepare for the interview by practicing common troubleshooting scenarios related to AV systems. Being able to demonstrate your problem-solving skills in real-time will impress the hiring team and show that you're ready for the role.
✨Tip Number 4
Highlight your customer service skills during the application process. As an AV Field Service Engineer, you'll be interacting with clients regularly, so showcasing your ability to communicate effectively and provide excellent support is crucial.
We think you need these skills to ace AV Field Service Engineer
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your experience with AV and VC systems, particularly with Microsoft Teams Rooms, Zoom Rooms, and Cisco Webex. Use specific examples from your past roles to demonstrate your skills.
Showcase Technical Skills: Detail your technical expertise in troubleshooting and maintaining AV control systems like Crestron, Extron, and AMX. Mention any certifications or training that support your qualifications.
Tailor Your CV: Customize your CV to align with the job description. Use keywords from the listing to ensure your application stands out to hiring managers and applicant tracking systems.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are a great fit for the AV Field Service Engineer role. Highlight your customer service skills and ability to work independently, as these are crucial for the position.
How to prepare for a job interview at Prospero Integrated
✨Showcase Your Technical Expertise
Be prepared to discuss your hands-on experience with AV and VC systems, especially Microsoft Teams Rooms, Zoom Rooms, and Cisco Webex. Highlight specific projects where you diagnosed and repaired faults, as this will demonstrate your problem-solving skills.
✨Demonstrate Customer Service Skills
Since the role involves providing on-site support and training for clients, share examples of how you've effectively communicated technical information to non-technical users. This will show that you can bridge the gap between technology and customer needs.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific troubleshooting scenarios. Practice articulating your thought process and the steps you would take to resolve issues, as this will reflect your analytical skills and ability to work independently.
✨Highlight Your Time Management Abilities
Discuss how you prioritize tasks and manage your time effectively, especially when traveling to different client sites. Providing examples of how you've successfully balanced multiple responsibilities will reassure them of your reliability in the field.
