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For Companies At a Glance
- Tasks: Manage a diverse portfolio of clients to ensure growth and satisfaction.
- Company: Join an award-winning global leader in business travel management services.
- Benefits: Enjoy a hybrid work model with flexibility and a focus on personal development.
- Why this job: Be part of a dynamic team that values client relationships and innovative solutions.
- Qualifications: 5+ years in Account Management, ideally in the travel industry; strong communication skills required.
- Other info: This role offers total client ownership and opportunities for new business development.
The predicted salary is between 43200 - 72000 £ per year.
Our client is an award winning, global leader in business travel management services. They are renowned for their personalised service excellence and customer facing technology solutions to deliver seamless client satisfaction.
The role of the Client Manager is to effectively manage a portfolio of diverse customers to ensure growth, development and retention. The role requires strong support to all customers, depending upon their individual requirements. The role also works across the wider business, in particular Customer Support, Finance and Operations. Total client ownership, client retention and the development of new business are all key aspects of this role.
SKILLS & EXPERIENCE
- 5+ years’ experience in Account Management
- Ideally business travel management or travel industry experience
- Project management experience would be a district advantage to manage multiple requests from clients and oversee client implementations
- Dynamic personality, able to effectively engage and influence a variety of audiences at all levels of a business
- Confident communicator (written and oral) and a demonstrated ability to work collaboratively
- A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables
- Business acumen, sound decision making, analytical and organisational skills in a fast paced environment
- A consultative approach to managing complex client relationships
- Highly resilient –remains calm under pressure
This is a hybrid role, based in the North West
Account Manager employer: Sirius - Business Travel Recruitment Experts
Contact Detail:
Sirius - Business Travel Recruitment Experts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarize yourself with the latest trends in business travel management. Understanding the current landscape will help you engage more effectively with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the travel industry, especially those who have experience in account management. Attend industry events or join relevant online forums to build connections that could lead to referrals or insights about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your ability to retain clients and develop new business, as these are key aspects of the role.
✨Tip Number 4
Showcase your project management skills by discussing any relevant experiences where you managed multiple client requests simultaneously. This will demonstrate your ability to handle the fast-paced environment mentioned in the job description.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Account Manager position. Understand the key responsibilities and required skills, especially focusing on client management and relationship building.
Tailor Your CV: Customize your CV to highlight your relevant experience in account management and the travel industry. Emphasize your project management skills and any specific achievements that demonstrate your ability to manage diverse customer portfolios.
Craft a Compelling Cover Letter: Write a cover letter that showcases your dynamic personality and strong communication skills. Use specific examples from your past experiences to illustrate how you have successfully engaged with clients and managed complex relationships.
Highlight Your Soft Skills: In your application, make sure to emphasize your resilience, decision-making abilities, and consultative approach. These soft skills are crucial for the role and should be clearly articulated in both your CV and cover letter.
How to prepare for a job interview at Sirius - Business Travel Recruitment Experts
✨Showcase Your Experience
Make sure to highlight your 5+ years of experience in Account Management. Be prepared to discuss specific examples from your past roles, especially if you have experience in the business travel management or travel industry.
✨Demonstrate Project Management Skills
Since project management experience is a distinct advantage, come ready to share how you've successfully managed multiple client requests and implementations in the past. Use concrete examples to illustrate your organizational skills.
✨Engage with Confidence
As a confident communicator, practice articulating your thoughts clearly and engagingly. Prepare to discuss how you've influenced various audiences and built relationships at different levels within a business.
✨Emphasize Resilience
Given the fast-paced nature of the role, be ready to talk about situations where you've remained calm under pressure. Share strategies you use to manage stress and maintain focus while delivering results.
