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For Companies At a Glance
- Tasks: Lead a luxury store, drive sales, and enhance customer experience.
- Company: Join Roger Vivier, a prestigious brand in luxury fashion and footwear.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Why this job: Be part of a dynamic team, shaping the luxury retail experience in London.
- Qualifications: 4-5 years of team management experience in luxury sales required.
- Other info: Embrace diversity and inclusion in a vibrant work environment.
The predicted salary is between 36000 - 60000 £ per year.
Store Manager – New Bond Street – London
Mission : Responsible for the commercial development and branding of Roger Vivier within the store as well as customer experience and satisfaction.
Main activities:
Develop the store sales turnover:
- Guarantee the implementation of Roger Vivier commercial policy within the store.
- Setting of sales objectives and periodic analysis of the results achieved.
- Implementation of the selling ceremony in accordance with the Brand guidelines.
- Ensure the highlighting of the store\’s products in accordance with the brand\’s visual policy and in collaboration with the visual merchandising department.
- Guarantee the implementation of CRM actions in order to develop the customer database.
- Supervise the coordination of Trade marketing events.
- Analyze sales reports and customer feedback.
- Propose action plans in order to exceed the set objectives and increase turnover.
- Guarantee correct invoicing and collection procedures.
- Ensure good stock management: control of restocking, participation in the organization of inventories and control of discrepancies, sell-through analysis.
Team management:
- Organize the activity of the store: planning, determine collective and individual actions.
- Support and organize communication with store staff: lead daily briefings and other meetings, set and monitor individual goals, identify areas for improvement.
- Participate in the recruitment of new employees and guarantee their integration: training in processes and procedures, various trainings, etc.
- Contribute to the motivation and promotion of the sales team: evaluate its employees and ensure the follow-up of development actions.
Ensure brand image:
- Ensure that the store is perfectly displayed while respecting the visual identity of the Brand and the company’s commercial policy.
- Guarantee customer satisfaction.
- Guarantee compliance with the rules and procedures within the store.
Profile:
Experience:
- 4/5 years minimum team management experience.
Specific Competences:
- Management.
- Luxury sales and hospitality techniques.
- Result and performance orientation (mastery of different KPIs).
- Client oriented.
- Organization, responsiveness and adaptability.
- Written and oral communication.
- Knowledge / sensibility of the world of luxury and fashion, and in particular of shoes.
TOD’S Group promotes the values of inclusion and full equality between persons at all stages of an employment relationship.
Therefore, in line with the principles of our Code of Ethics and the Policy for the Protection of Diversity, Equity and Inclusion, all qualified applicants will be considered, regardless of their gender, age, nationality, culture, religious belief and sexual orientation.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail Luxury Goods and Jewelry
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Contact Detail:
Roger Vivier Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - New Bond Street - London
✨Tip Number 1
Familiarise yourself with Roger Vivier's brand values and product range. Understanding the luxury market and the specific nuances of their offerings will help you demonstrate your passion and knowledge during interviews.
✨Tip Number 2
Network within the luxury retail sector. Attend industry events or connect with current or former employees on platforms like LinkedIn to gain insights about the company culture and expectations for the Store Manager role.
✨Tip Number 3
Prepare to discuss your previous experience in team management and sales performance. Be ready to share specific examples of how you've exceeded sales targets or improved team dynamics in past roles.
✨Tip Number 4
Showcase your understanding of customer relationship management (CRM) strategies. Be prepared to discuss how you've successfully implemented CRM actions in previous positions to enhance customer satisfaction and loyalty.
We think you need these skills to ace Store Manager - New Bond Street - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and luxury retail. Use specific examples that demonstrate your ability to meet sales objectives and manage a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the luxury fashion industry and how your skills align with the responsibilities of the Store Manager role. Mention your experience with CRM actions and customer satisfaction strategies.
Showcase Your Achievements: When detailing your previous roles, focus on quantifiable achievements such as sales growth percentages or successful team management outcomes. This will help illustrate your results-oriented approach.
Prepare for Interviews: If selected for an interview, be ready to discuss your management style and how you would implement the brand's commercial policy. Prepare examples of how you've previously motivated a team and improved customer experiences.
How to prepare for a job interview at Roger Vivier
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to motivation, training, and performance evaluation.
✨Understand the Brand's Values
Familiarise yourself with Roger Vivier's brand identity and values. Be ready to discuss how you can uphold and promote these values within the store, ensuring that customer experience aligns with the luxury image of the brand.
✨Prepare for Sales Strategy Discussions
Be prepared to talk about your experience with sales strategies and KPIs. Think of specific instances where you've set sales objectives, analysed results, and implemented action plans to exceed targets, as this will be crucial for the role.
✨Demonstrate Customer-Centric Thinking
Since customer satisfaction is key, come equipped with examples of how you've enhanced customer experiences in previous roles. Discuss any CRM actions you've implemented and how they contributed to building a loyal customer base.
